Career Opportunities

The Family Center has extensive experience in developing programs for families affected by cancer, HIV/AIDS and other serious illnesses. The agency has been a pioneer in the research and design of services addressing permanency planning and disclosure.

 

We provide a rewarding work environment for our talented and dedicated staff. In addition, TFC employees receive the following benefits:

 

Join our team that works to strengthen vulnerable New Yorkers and their families!

Join our team that works to strengthen vulnerable New Yorkers and their families!

  • Health and Dental Benefits
  • 403(B) Retirement Plan
  • Four Weeks’ Annual Leave
  • Tuition Reimbursement Program
  • Long Term Disability Plan
  • Flexible Spending Account
  • TransitChek Program

Administrative Assistant

The Family Center is a not-for-profit organization providing social, legal and behavioral health services to families affected by life threatening parental illness, absence and loss. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.

This is a Tuesday through Saturday position. (Hours are Tuesday-Friday Noon-8 PM and Saturday 8:30 AM to 5:00 PM.)The Administrative Assistant reports to the Operations and Human Resources Manager.
Please visit our website at www.thefamilycenter.org to learn more about our services. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:
    ADMINISTRATION

  • Shared responsibility for reception function. Assist with access, check in and check-out process & client registration and billing.
  • Answer and direct calls for automated phone system. Check messages and forward to staff.
  • Handle mail and deliveries, including trips to post office, bank, and FedEx.
  • Assist with ordering, tracking, maintaining and processing office and pantry supplies, including putting away and organizing supplies.
  • Support staff and other meetings as necessary including handling catering & setting-up equipment.
  • Troubleshoot computer and phone repairs and maintenance.
  • FINANCE

  • Perform accounts payable activities on a regular basis, including weekly bill coding and processing.
  • Process insurance payments, prepare bank deposits and handle Medicaid transportation billing.
  • Review, document and code monthly American Express bill.
  • Assist with Bi-Monthly payroll processing and completion of reports.
  • HUMAN RESOURCES

  • Assist with aspects of human resources function as assigned.
  • Create new hire packages.
  • Assist with internet and website job posting.
  • Do setup for new employees (keys, computer, phone, ID cards).
  • Prepare monthly leave reports for managers.
  • OTHER DUTIES AS ASSIGNED
QUALIFICATIONS:
  • Bachelor’s degree or Associates degree with 2 years of administrative experience.
  • At least 1 year of administrative and office experience
  • Exceptional customer service skills
  • Excellent communication skills (written and verbal)
  • Exceptional organizational skills and ability to pay close attention to detail
  • Excellent judgement and problem solving skills
  • Solid computer skills, especially Excel
  • Ability to work as a member of a high performing team
  • Flexible, Self-Starter
  • Bilingual Spanish/English a plus
Please email a resume, with cover letter that includes salary requirements to jobs@thefamilycenter.org. Please put the words “Administrative Assistant” in the subject line of the e-mail.
The Family Center is an equal opportunity employer.
The Family Center is covered under FMLA.

Care Coordinator – B-WEL

The Family Center is a not-for-profit organization providing case management, supportive and legal services to women, youth and families affected by a myriad of challenges that threaten individual and family health and stability. The program Brooklyn Women Enjoying Life (B-WEL) supports Brooklyn women affected by substance use and HIV risk with the goal of reducing barriers to treatment, connecting women to treatment, and keeping women engaged in addiction treatment services. Please visit our website at www.thefamilycenter.org to learn more about our services. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:
  • Engage and and maintain relationships with staff members at partner agencies to ensure a steady flow of clients into the B-WEL program.
  • Engage Brooklyn women who are completing treatment in a partner agency and ensure timely completion of B-WEL intakes, screenings, and assessments.
  • Manage a caseload of B-WEL clients including providing counseling, case management, care coordination, referrals and follow-up.
  • Accompany clients to various off-site appointments such as social services providers, medical visits, and public assistance and housing appointments.
  • Advocate for clients in obtaining services, benefits and other entitlements and make home visits as needed to engage and retain clients in service and to complete data collection.
  • Assist clients in developing a person-centered Recovery Action Plan describing specific goals and objectives for sustaining recovery.
  • Collaborate with Peer Recovery Advocates in helping clients achieve Recovery Action Plan goals.
  • Facilitate psycho-educational and support groups (Anger Management, Seeking Safety, SMART Recovery, WILLOW, and SISTA).
  • Conduct HIV and Hepatitis Rapid Testing, following agency protocol.
  • Complete service delivery documentation in electronic health record.
  • Provide internal and external referrals to callers not eligible for B-WEL services and to newly enrolled clients.
  • Assist with outreach activities in the community designed to raise awareness about B-WEL Services.
  • Attend weekly individual supervision with Project Supervisor and bi-weekly team meetings.
  • Special Projects as requested.
QUALIFICATIONS:
  • Bachelor’s degree from an accredited college or university.
  • CASAC, CASAC-T, CPP, CPS, CARC, or CRPA preferred
  • Spanish bilingual preferred
  • HIV and/or Hepatitis testing experience, a plus
  • Two years social service experience with target population
  • Excellent phone and face-to-face engagement skills
  • Computer proficiency
Please email a resume, with cover letter that includes salary requirements to jobs@thefamilycenter.org. Please put the words “B-WEL Care Coordinator” in the subject line of the e-mail.
The Family Center is an equal opportunity employer.
The Family Center is covered under FMLA.

Project Director Brooklyn-ACTS Project (Part-Time)

The Project Director of the Brooklyn-ACTS program provides ongoing oversight for a SAMHSA-funded implementation of the evidence-based models, including TF-CBT, targeting children ages 5-18 years who exhibit trauma symptom severity needed to meet enrollment eligibility criteria. The Project Director reports to the Deputy Executive Director and works closely with the developers of TF-CBT and other trauma-informed evidence based models around staff training and implementation support. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:
  • Provide leadership for team responsible for the successful implementation of the Brooklyn-ACTs program
  • Provide leadership and oversight of all aspects of the Brooklyn-ACTS program including implementation of TF-CBT and other evidence based models (EMBs) with fidelity to the models as delivered in training and ongoing weekly consultation with the developers
  • Participate in program evaluation activities
  • Deliver (or learn to deliver) services using EBMs, including TF-CBT
  • Work with Clinic Director and Clinical Supervisor(s) to initiate and maintain changes in policies and procedures to ensure full implementation of EBMs and their seamless integration with overall program operations
  • Maintain contracted levels of service and ensure ability to meet Brooklyn-ACTS enrollment and retention targets.
  • Review case records, utilization reports, and monitor service and client statistics to ensure achievement of outcome targets designed to measure success of EBMs in addressing child trauma symptoms
  • Establish and foster community/provider relationships, including provision of quarterly training to Brooklyn-ACTS community partners to assist them in better identifying children and families who might benefit from TF-CBT and other EBMs
  • Monitor and trouble shoot barriers to adoption of TF-CBT and other EBMs
KNOWLEDGE AND SKILLS:
  • Three or more years of progressively responsible experience as a Project Director
  • Experience using evidence based models for treatment of childhood trauma preferred
  • Strong leadership, excellent organizational and communication skills
  • Ability to work on a strong team of professionals in a culturally diverse environment
  • Ability to multitask and to work and function under pressure
  • MINIMUM QUALIFICATIONS:
  • Ph.D. in Psychology or Sociology, Psy.D. or Master’s degree in Social Work (MSW) from an accredited university, and licensed in New York State
  • Prior project implementation experience
Resumes without cover letters that include salary requirements will not be considered. Please email resume with cover letter to jobs@thefamilycenter.org and put “Project Director Brooklyn-ACTS” in the subject line.

The Family Center is an equal opportunity employer
The Family Center is covered under FMLA

Per Diem Social Worker/Counselor – Mental Health Clinic

The Family Center Mental Health Clinic provides mental health services to 250 families in the Brooklyn area. We offer assessment and treatment for children, adolescents and family members affected by mental health issues.

The Per-Diem Social Worker/Counselor provides on going mental health services and monitoring for a caseload of 12-14 clients. The hours would be primarily after 3:30pm to 7pm, with some flexibility to specific days during the week. S/he will report to the Clinic Director. Please visit our website at www.thefamilycenter.org to learn more about our services. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:
  • Provide agency-based therapeutic counseling for children, adolescents and adults in an outpatient OMH funded mental health clinic.
  • Provide thorough assessments and develop quarterly service plans for individuals and families.
  • Responsible for all documentation and communication with families and clients.
  • Assist clients in obtaining additional medical services, as needed.
  • Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
  • Develop and facilitate groups designed to meet the needs of families and clients affected by mental illness.
  • Monitor client’s treatment and comply with all required documentation in a timely manner.
  • Ensure continuity of services for clients and families; collaborate with other social service agencies to provide wraparound services for clients and their families.
  • Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
  • Maintain appropriate documentation of work.
  • Special projects as requested.
QUALIFICATIONS:
  • Licensed MSW, LMSW, LCSW, LMHC or LMFT by the state of New York.
  • Master Degree in Social Work or related field (Psychology, counseling, mental health)
  • Fluency in Spanish is a plus.
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Ability to work as part of a clinical team.
  • Proficient computer skills(ability to utilize Microsoft word, excel and PowerPoint), familiar with electronic documentation programs (Net smart, Evolv)
  • Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children
  • Familiar with Evidence Based practice model of treatment ( MI, CBT, CRAFT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.
Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org. Please put the words “Per Diem Social Worker/Counselor – Mental Health Clinic” in the subject line of the e-mail.
The Family Center is an equal opportunity employer.
The Family Center is covered under FMLA.

Development & Communication Intern

Description: The Family Center is a not-for-profit organization providing social and legal services to families affected by illness, crisis and loss. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families. Please visit our website at www.thefamilycenter.org to learn more about our services.

This unpaid, part-time Development & Communications Intern position is responsible for a wide range of activities associated with supporting The Family Center’s funding relationships. This position reports to the Director of Development and Communications. This unpaid, part-time position calls for two full days a week (14 hours per week), but the specific weekdays and times are flexible. The Family Center is not only offering transportation reimbursement, but also a variety of training opportunities for the right candidate to build his/ her skill set, especially in online content management and other forms of digital communication.

RESPONSIBILITIES:
  • Support agency social media strategy development and implementation.
  • Utilize social media tools and other online repositories of information for potential donors and donor institutions.
  • Research grant-making institutions and individuals to identify likely funding sources.
  • Work with a team to produce content for agency electronic communications, such as website and e-newsletters.
  • Work with a team to plan and execute fundraisers and other events associated with revenue development, volunteerism or public relations.
  • Assist as needed with special events and projects
REQUIREMENTS:
  • Ideal candidate is working towards a degree in marketing, public relations, fundraising or a related field
  • Some work experience preferred
  • Fluency in social media terms, strategies, etc., especially related to LinkedIn.
  • Excellent communication skills, especially writing
  • Superb attention to detail is critical
  • Proficiency in Word, Excel, and Power Point.
Please email resume and cover letter to Aileen Parker at aparker@thefamilycenter.org and put “Development and Communications Intern” in the subject line of your email.

Law Student or Undergraduate Student Internship – Legal Wellness Institute

Fall Semester 2017
LAW STUDENT OR UNDERGRADUATE INTERNSHIP
LEGAL WELLNESS INSTITUTE AT THE FAMILY CENTER

WHAT IS THE LEGAL WELLNESS INSTITUTE?
The Family Center is a multidisciplinary nonprofit organization working with low-income New Yorkers affected by illness, crisis and loss. Our Legal Wellness Institute (LWI) provides civil legal services to New Yorkers affected by severe illness, serious disability or parental absence.

LWI works with clients in all five boroughs of NYC. We practice in Housing Law (eviction prevention, subsidized housing rights, succession rights, housing court, etc.); Public Benefits (Medicaid/Medicare, SNAP, Public Assistance, SSI/SSD, etc.); Family Law (custody, guardianship, child support, divorce, adult guardianship); Lifetime Planning (last wills, standby guardianship, health care proxy, power of attorney, living will, etc.); and Economic Justice (financial literacy presentations and community workshops, individual information and advice).

We provide holistic legal representation, working across multiple areas of law to help clients resolve interconnected legal problems. We often represent the same client in multiple venues. To reach our seriously ill and disabled clients, we go to where they are: their homes, hospitals, hospices, nursing facilities, or anywhere they can be safely and comfortably.

OUR INTERNSHIP PROGRAM

Interns help us serve some of NYC’s most vulnerable residents through client intake and interviews; research; outreach and communications; filing in courts and administrative offices; attending home and hospital visits; creating informational materials; and assisting with off-site clinics and presentations.

All interns will receive an orientation, ongoing training in our practice areas and issues relating to our work with special populations, as well as mentorship and supervision. Interns will gain experience in each of our practice areas.

Interns will work out of The Family Center’s offices in Brooklyn and are invited to attend client meetings, hearings, and community presentations throughout NYC.

During the semester, interns are expected to be available for at least 10-15 hours per week. Internships are unpaid, however, The Family Center may assist students in applying for funding or course credit as appropriate.

 

INTERN REQUIREMENTS:
  • Spanish Bilingual preferred
  • Currently enrolled in undergraduate or graduate program
  • Strong interpersonal, organizational, research and writing skills
  • Commitment to working with vulnerable populations and communities
  • Prior public interest or volunteer experience preferred
To Apply – Please send a brief cover letter, resume and writing sample to jobs@thefamilycenter.org. Please use the words “LWI Internship” in the subject line of the email. Applications are considered on a rolling basis.

The Family Center is an equal opportunity employer.
The Family Center is covered under FMLA.



Pro-Bono Graphic Designer

Description:
The Family Center is a not-for-profit organization providing social and legal services to NYC families affected by illness, crisis and loss, and living in poverty. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge vulnerable NYC families. Please visit our website at www.thefamilycenter.org to learn more about our services.
The Family Center Development & Communications Department currently has no in-house graphic design capacity and seeks highly-skilled, motivated and self-starter graphic designers who are interested in donating their time, energy and expertise to manage, create, and see through to completion, pro-bono graphic design projects for our agency.
Designers who sign on will have a choice in which projects they work on; and all such work will have direct impact on The Family Center’s ability to provide high quality, efficacious services to vulnerable New Yorkers and their families, as the pro-bono work of these designers will allow our agency to preserve resources for programming.

RESPONSIBILITIES:
  • Work as part of a team with Development & Communications staff
  • Collaborate with Development & Communications staff to determine the messaging that the design project should portray
  • Advise Family Center on strategies to reach a particular audience
  • Record all project requirements and Family Center needs and goals related to the project
  • Develop specs for every project requested
  • Schedule project implementation
  • Determine printing budget constraints
  • Think creatively and develop new design concepts, graphics and layouts
  • Create graphic products that encapsulate the theme, message, and style of the project
  • Prepare rough drafts, specifically at least three design options per project
  • Present design options for each project and explain the concepts behind each options that reinforce Family Center needs and goals related to the project
  • Amend design to incorporate Family Center comments and gain full approval by Development & Communications staff
  • Proof design projects prior to printing or publication
Please contact Tonya Collins, Development & Communications Associate at tcollins@thefamilycenter.org to arrange an interview and review your current portfolio. Please put “Pro-Bono Graphic Designer” in the subject line of your email.

Pro-Bono Photographer

Description:

The Family Center is a not-for-profit organization providing social and legal services to NYC families affected by illness, crisis and loss, and living in poverty. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge vulnerable NYC families. Please visit our website at www.thefamilycenter.org to learn more about our services.
The Family Center Development & Communications Department currently does not have a staff photographer and seeks highly-skilled photographer with a good eye for images who is interested in donating their time, energy and expertise to oversee pro-bono photo projects for our agency.
Photographers will have a choice in which projects they work on; and all such work will have direct impact on The Family Center’s ability to provide high quality, efficacious services to vulnerable New Yorkers and their families, as the pro-bono work of these photographers will allow our agency to preserve resources for programming.

RESPONSIBILITIES:
  • Work as part of a team with Development & Communications staff
  • Collaborate with Development & Communications staff to determine best shots to convey proper project messaging
  • Retouch photos before sending to Development & Communications staff
  • Capture images until you achieve desired results
  • Improve image quality using various editing methods
  • Use and maintain modern and traditional technical equipment (cameras, lenses etc)
  • Arrange objects, scenes, lighting and background to achieve desired project outcomes
  • Maintain an in depth understanding of photographic best practices and procedures
  • Ensure proper lighting is achieved
  • Travel to different locations depending on assignment
  • Take posed and candid shots
  • Take promotional pictures
  • Direct participants in shots
  • Remove red eye, resize, and crop pictures as needed
Please contact Tonya Collins, Development & Communications Associate at tcollins@thefamilycenter.org to arrange an interview and review your current portfolio. Please put “Pro-Bono Photographer” in the subject line of your email.

For All Career Opportunities

Please email resume with cover letter to: JOBS@THEFAMILYCENTER.ORG. Please put “Job Title” in subject line of email. RESUMES WITHOUT COVER LETTERS THAT INCLUDE SALARY REQUIREMENT WILL NOT BE CONSIDERED.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under The Family and Medical Leave Act.