Our Top Ten

Our Impact
For over 30 years, The Family Center has provided New Yorkers with the legal, mental health, and social support they need to overcome challenges and build stability. Our holistic model addresses the needs of the whole person — helping children, families, and individuals stay safe, healthy, and connected to essential resources.

Here are 10 highlights from our recent impact:

  1. Serving New Yorkers with the Greatest Needs
    In 2024, The Family Center supported families and individuals across New York City — 96% living below the poverty line, 94% Black or Latinx, and over 95% of families led by single parents or caregivers — with services that safeguarded children, improved health, and secured lasting stability.

  2. More Than 2,200 People Served
    Through our holistic care model — combining legal, behavioral health, and social service programming — we reached over 2,200 New Yorkers in 2024.

  3. Protecting Rights and Keeping Families Housed
    Our Legal Wellness Institute achieved 615+ legal wins for families — unlocking vital financial relief, preventing evictions, and helping families remain safely housed. These victories saved New York taxpayers at least $1.42 million and increased clients’ monthly income by more than $33,110.

  4. Building Stronger Families
    Since July 2024, over 40 parents have completed Parenting Journey, a quarterly program equipping caregivers with tools to strengthen relationships and create healthier home environments.

  5. Improving Mental Health and Connection
    Anchored by the Irene LeeKong Health & Wellness Institute (our child & adolescent clinic), The Family Center’s behavioral health services reached 218 New Yorkers. After care, 91% reported stronger social relationships and 87% rated their health very good or excellent.

  1. Expanding Substance Use Treatment
    Healthy Branches — our outpatient substance use clinic — delivered 865+ services in 2024, from counseling to psychiatric care, supporting recovery and wellness for individuals affected by substance use. The clinic also celebrated its first graduating class of clients.

  2. Advancing HIV/AIDS Education
    We provided experiential trainings to 685 participants — including service providers, peer workers, and people living with HIV — and developed four new curricula to strengthen service delivery.

  3. Accessible Services Across All Boroughs
    All Family Center services are confidential and available in all five New York City boroughs, with telehealth and home visits offered to ensure accessibility and convenience.

  4. Fighting Food Insecurity
    In 2024, we launched our annual Thanksgiving meal distribution, providing holiday meals to an additional 800 New Yorkers.

  5. 250+ Children Served and Protected
    For the third consecutive year, every child in our care remained safely at home or was reunited with their biological parents — with no involvement in foster care or the juvenile justice system.