The Family Center has extensive experience in developing programs for families affected by cancer, HIV/AIDS and other serious illnesses. The agency has been a pioneer in the research and design of services addressing permanency planning and disclosure.
We provide a rewarding work environment for our talented and dedicated staff. In addition, TFC employees receive the following benefits:
• Health, Dental and Vision Benefits
• 403(B) Retirement Plan
• Four Weeks+ Annual Leave
• Tuition Reimbursement Program
• Long Term Disability Plan
• Flexible Spending Account
• TransitChek Program
ADMINISTRATIVE ASSISTANT -OPERATIONS
The Family Center’s service array includes Outpatient Mental Health and Substance Use Disorder Treatment, Legal Services, as well as a wide range of supportive services to assist clients with meeting their treatment and life goals. The agency serves over 1,900 adults and children/youth annually. The Administrative Assistant is responsible for assisting with administration and daily operations for The Family Center’s Brooklyn site in Bedford Stuyvesant.
This position requires scheduling flexibility including working evenings and Saturdays as needed. The schedule range for this position is 8:00am-7:00pm, Monday-Friday, and Saturday. This role is responsible for opening and closing of the building. The Administrative Assistant reports to the Office/Operations Supervisor.
RESPONSIBILITIES
- Answer and direct phone calls.
- Greet and register clients and visitors.
- Monitor security camera feed of lobby areas, stairwells and outside of the building.
- Process client co-pays and metro card disbursements, and maintain records.
- Schedule appointments for Physicians on staff.
- Manage consultation room calendars.
- Keep the waiting area, front office, kitchen and restrooms presentable and fully functional.
- Maintain Facilities, working with Operations Manager to coordinate vendor services.
- Order, track, and process office and pantry supplies, including putting away and organizing supplies.
- Process weekly bills in coordination with outsourced fiscal operations staff.
- Document and make bank deposits.
- Handle mail, E-Fax and deliveries to staff, including trips to post office and FedEx as required.
- Provide support for meetings as necessary including handling catering and setting-up equipment.
- Assist in responding to Medical and Safety emergencies, including administering Narcan/First Aid.
- Satisfactorily complete assigned job specific training courses in Relias training platform
- Assist with clerical and other tasks, including data entry tasks, as needed.
MINIMUM REQUIREMENTS
- Associates Degree or 2 years of experience working in office or customer service environment.
- Excellent Customer Service skills.
- Excellent communication skills (written and verbal).
- Superb attention to details - the ability to catch and fix errors before the final product is provided.
- Excellent judgment and problem solving skills.
- Solid computer skills, especially Excel.
- Flexible schedule; ability to work some evenings and Saturdays.
- Self-Starter
Salary range:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
It is the policy of The Family Center to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
BEHAVIORAL HEALTH SOCIAL WORKER/THERAPIST
The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.
The TFC Behavioral Health Services Department serves over 500 adults and children/youth annually. The BH Social Worker/Therapist provides evidence based treatment to assist adult and pediatric clients in meeting their life goals. The Therapist works closely with all members of the BH Care team and maintains a caseload of 25-30 individuals and families. This is a full-time position. Evening and Saturday hours may be required. Depending on the needs of the client some home visits may be required. S/he reports to the Behavioral Health Supervisor.
RESPONSIBILITIES
- Provide evidence based therapeutic interventions for adults and children.
- Ensure care meets all Trauma Informed Best Practice criteria.
- Employ all evidence based treatment models with fidelity to developer protocols.
- Screen, Assess, Diagnose clients as foundation for person-centered treatment planning.
- Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own clinical work and actively engage with clinical supervisor to address areas in need of improvement.
- Timely completion of all documentation required for service billing.
- Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
- Consistent follow up with all clients, and as appropriate families, to promote engagement and retention in services and to ensure all barriers to service access and use are addressed.
- Assist clients in obtaining additional services as needed.
- Provide Crisis Behavioral Health services crisis intervention services and crisis stabilization.
- Work collaboratively with other agencies and outside providers to ensure seamless integration of services particularly for those with acute and complex needs.
- Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
- Participate in treatment and recovery team meetings to address needs of high-risk clients.
- Any special projects and/or duties as assigned.
QUALIFICATIONS
- Master’s Degree in Social Work, Mental Health or Family Therapy
- Licensed LMSW, LCSW, LMHC or LMFT by the state of New York.
- Minimum 4 years clinical service experience with TFC population or equivalent
- Excellent writing skills, ability to submit documentation on a set timeline.
- Demonstrated success working on an integrated care team.
- Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
- Familiar with Evidence Based Models of treatment (MI, CBT, DBT, TF-CBT)
- Ability to provide professional, confidential services to families and function in a high paced environment.
- Bilingual fluency a plus (Spanish, Creole)
Salary Range: Pay: $55,000.00 - $60,000.00 per year
Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.
COVID-19 considerations: All employees are required to be vaccinated.
CERTIFIED ALCOHOL & SUBSTANCE ABUSE COUNSELOR
The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.
The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis. Mental Health Services, Screening/Assessment/Diagnosis, Person-Centered Treatment, Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support. The TFC-CCBHC program serves 300 adults and 50 children/youth annually.
The CCBHC Certified Alcohol & Substance Abuse Counselor (CASAC) provides evidence based treatment to assist adult and youth clients in meeting their life goals. The CASAC works closely with all members of the CCBHC team and maintains a caseload of 25-30 individuals and families.
This is a full-time position that reports to the Behavioral Health Supervisor - CCBHC.
RESPONSIBILITIES
- Provide evidence based therapeutic interventions for adults and children.
- Provide Crisis Behavioral Health services, including 24-hour emergency crisis intervention services, crisis stabilization, and mobile crisis response on rotating schedule.
- Ensure care meets all Trauma Informed Best Practice criteria.
- Employ all evidence based treatment models with fidelity to developer protocols.
- Screen, Assess, Diagnose clients as foundation for person-centered treatment planning.
- Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own clinical work and actively engage with clinical supervisor to address areas in need of improvement.
- Timely completion of all documentation required for service billing.
- Consistent follow up with all clients, and as appropriate families, to promote engagement and retention in services and to ensure all barriers to service access and use are addressed.
- Assist clients in obtaining additional services as needed, including through the other components of TFC-CCBHC.
- Work collaboratively with other agency and outside providers to ensure seamless integration of services particularly for those with acute and complex needs.
- Participate in treatment and recovery team meetings to address needs of high-risk clients.
- Participate in Outreach and any special projects as requested.
QUALIFICATIONS
- HS Diploma required. Associate Degree or College Credits Preferred
- Credentialed Alcohol and Substance Abuse Counselor by the state of New York required.
- Minimum 4 years counseling service experience with CCBHC population or equivalent
- Excellent writing skills, ability to submit documentation on a set timeline.
- Demonstrated success working on an integrated care team.
- Familiar with Evidence Based Models of treatment (MI, CBT, DBT)
- Ability to provide professional, confidential services to families and function in a high paced environment.
- Bilingual fluency required (Spanish/English)
Salary Range: $45k-$50k per year
Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.
COVID-19 considerations: All employees are required to be vaccinated.
PEER SPECIALIST
The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support. The TFC-CCBHC program serves 300 adults and 50 children/youth annually. The Peer Specialist supports adults and children with SMI/SED/SUD/COD with the goal of reducing barriers to treatment, connecting clients to treatment, and keeping women engaged in all needed services. S/he reports to the Peer Specialist Supervisor.
RESPONSIBILITIES:
- Engage and motivate CCBHC clients across different addiction and mental health treatment modalities (outpatient, inpatient, residential, detoxification, methadone maintenance) who may be at-risk for dropping out of services
- Serve as client’s personal guide and mentor by removing barriers and obstacles to recovery
- Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
- Ensure all care meets all Trauma Informed Best Practice criteria
- Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own work and actively engage with supervisor to address areas in need of improvement
- Provide peer coaching to assist individuals transition from professionally-assisted recovery initiation to personally-directed, community-supported recovery maintenance
- Utilize Motivational Interviewing (MI) techniques to help clients develop a person-centered Wellness Recovery Action Plan describing specific goals and objectives for sustaining recovery
- Facilitate psycho-educational and support groups
- Escort clients to appointments and peer support groups and provide encouragement for opportunities in community-based activities that support recovery
- Maintain contact by phone and/or e-mail with recovering person after they leave treatment to ensure their ongoing success, provide re-engagement support, and collect follow-up data
- Conduct HIV and Hepatitis C Rapid Testing, following agency protocol
- Participate in treatment and recovery team meetings to address needs of high-risk clients.
- Any other special projects as requested.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent along with two years of social service experience with individuals with substance use and/or mental health disorders
- Certified in one of following: Recovery Peer Advocate (CRPA), Family Peer Advocate, Youth Peer Advocate, Mental Health Peer Advocate
- HIV or Hepatitis C testing experience, a plus
- Spanish bilingual preferred
- Excellent time management and phone and face-to-face engagement skills
- Flexibility to travel to multiple treatment settings across different levels of care
- Computer proficiency
The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve.
Salary Range: $45k - $50k per year
Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.
COVID-19 considerations: All employees are required to be vaccinated.
PER DIEM SOCIAL WORKER/ COUNSELOR
The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.
The Per-Diem social worker/counselor provides on going mental health services and monitoring for a caseload of 12-14 clients. The hours would be flexible, with some flexibility to specific days during the week. S/he will report to the Behavioral Health Supervisor- Clinic.
RESPONSIBILITIES:
- Provide agency-based therapeutic counseling for children, adolescents and adults in an outpatient OMH funded mental health clinic.
- Provide thorough assessments and develop quarterly service plans for individuals and families.
- Responsible for all documentation and communication with families and clients.
- Assist clients in obtaining additional medical services, as needed.
- Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
- Develop and facilitate groups designed to meet the needs of families and clients affected by mental illness.
- Monitor client’s treatment and comply with all required documentation in a timely manner.
- Ensure continuity of services for clients and families; collaborate with other social service agencies to provide wraparound services for clients and their families.
- Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
- Maintain appropriate documentation of work.
- Special projects as requested.
QUALIFICATIONS
- Licensed MSW, LMSW, LCSW, LMHC or LMFT by the state of New York.
- Master Degree in Social Work or related field (Psychology, counseling, mental health)
- Fluency in Spanish is a plus.
- Excellent writing skills, ability to submit documentation on a set timeline.
- Ability to work as part of a clinical team.
- Proficient computer skills( ability to utilize Microsoft word, excel and PowerPoint), familiar with electronic documentation programs (Net smart, Evolv)
- Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
- Familiar with Evidence Based practice model of treatment ( MI, CBT, CRAFT)
- Ability to provide professional, confidential services to families and function in a high paced environment.
Salary Range: $30,000.00 - $35,000.00 per year
Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.
COVID-19 considerations: All employees are required to be vaccinated.
SUPPORT SERVICES SOCIAL WORKER
The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.
Support Services is part of the TFC Behavioral Health Services Department which serves over 500 adults and children/youth annually. The Support Services Social Worker provides evidence based treatment to assist adult and pediatric clients in meeting their life goals. This position works closely with all members of the BH and Support Services Care team and maintains a caseload of 25-30 individuals and families. This is a full-time position. Evening and Saturday hours may be required. Depending on the needs of the client some home visits may be required. S/he reports to the Support Services Supervisor.
RESPONSIBILITIES
- Provide evidence based therapeutic interventions for adults and children.
- Ensure care meets all Trauma Informed Best Practice criteria.
- Employ all evidence based treatment models with fidelity to developer protocols.
- Screen and Assess clients as foundation for person-centered treatment planning.
- Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own clinical work and actively engage with clinical supervisor to address areas in need of improvement.
- Timely completion of all documentation required for service billing.
- Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies. Provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
- Consistent follow up with all clients, and as appropriate families, to promote engagement and retention in services and to ensure all barriers to service access and use are addressed.
- Assist clients in obtaining additional services as needed.
- Provide Crisis Behavioral Health services crisis intervention services and crisis stabilization.
- Work collaboratively with other agencies and outside providers to ensure seamless integration of services particularly for those with acute and complex needs.
- Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
- Participate in treatment and recovery team meetings to address needs of high-risk clients.
- Facilitate a variety of group interventions and activities, including but not limited to Parenting Journey and Caring for Children Who Have Experienced Trauma.
- Any special projects and/or duties as assigned.
QUALIFICATIONS
- Master’s Degree in Social Work, Mental Health or Family Therapy preferred. Bachelor's Degree required.
- Licensed LMSW, LCSW, LMHC or LMFT by the state of New York preferred.
- Experience with TFC population or equivalent
- Excellent writing skills, ability to submit documentation on a set timeline.
- Demonstrated success working on an integrated care team.
- Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
- Familiar with Evidence Based Models of treatment (MI, CBT, DBT, TF-CBT)
- Ability to provide professional, confidential services to families and function in a high paced environment.
- Bilingual fluency a plus (Spanish, Creole)
Salary Range: Pay: $50,000.00 - $60,000.00 per year (dependent on license status)
Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.
COVID-19 considerations: All employees are required to be vaccinated.
LEGAL SERVICES COORDINATOR
(TEMPORARY; FULL OR PART-TIME)
The Family Center has provided legal, social, and mental health services to New Yorkers facing the intertwined challenges of poverty and severe illness for nearly 30 years. TFC is seeking a temporary Legal Services Coordinator to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability. Our legal services promote health and stability for medically fragile New Yorkers, and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits and Health Care Access; and (4) Lifetime Planning. LWI’s unique model is designed to meet the needs of our specific client population. In keeping with our commitment to holistic representation, all LWI staff work on cases in all of our practice areas. And for clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC.
All LWI team members receive extensive orientation, ongoing training, and many opportunities for professional growth and development. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care. Legal Services Coordinators play a key role in the provision of legal services to clients and in office administration.
This is a temporary position, currently anticipated to begin in or around May 2023 and to last at least three months. There will likely be some hybrid work, including opportunity for some remote work, but applicants must be available for in-person work in NYC.
Duties and Responsibilities
- Advocate for clients on issues relating to public benefits and other matters, including representation in administrative hearings, with attorney supervision
- Assist LWI attorneys in providing legal services to clients in all five boroughs, including home and hospital visits, accompanying clients to administrative agencies, research and document preparation, and court filings
- Assist with new client intake, data entry, and reporting
- Create and lead community presentations and legal clinics on various topics at locations throughout NYC
- Assist with training of legal interns and volunteers
- Enroll new clients in client management database, assist with ongoing maintenance of client management database, and assist with entry of attorney/advocate notes and time records
- Other duties, projects, and tasks as required
Requirements
- College graduate or High School Diploma with 3-years college education and/or relevant work experience
- Strong interpersonal skills
- Excellent writing, speaking, and organizational skills
- Ability to work both independently and collaboratively in a team setting
- Must be available for in-person work in NYC
- Willingness to travel throughout NYC to meet with clients, file papers, etc.
- Part-time applicants must be able to work at least 21 hours per week (equivalent of three days per week)
- Experience working with individuals affected by mental and/or physical illness preferred but not required
- Fluency in Spanish, strongly preferred
Salary Range: $45,000/year - $54,000/year (full-time); salary commensurate with relevant experience.
Benefits: For full-time employees, The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills. Available benefits may differ for part-time employees.
Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Legal Assistant”. Please state salary requirements in cover letter. If part-time, please include your scheduling availability and preferred work schedule (minimum 21 hours per week).
The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve. The Family Center is covered under FMLA.
STAFF ATTORNEY (TEMPORARY)
(FULL OR PART-TIME)
The Family Center has provided legal, social, and mental health services to New Yorkers facing the intertwined challenges of poverty and severe illness for nearly 30 years. TFC is hiring a temporary staff attorney to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability. Our unique model is designed to meet the needs of our specific client population. Our legal services promote health and stability and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits / Healthcare Access; and (4) Lifetime Planning. Practicing holistically, all LWI attorneys represent clients in all four practice areas. For clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC.
Staff attorneys receive extensive orientation, ongoing training, and opportunities for professional development. While attorneys are expected to manage individual caseloads, they function as part of a collaborative, close-knit team and receive significant mentorship and guidance. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care.
This is a temporary position, currently anticipated to begin in or around May 2023 and to last at least three months. There is a possibility of the position becoming permanent, based on organization needs. There will likely be some hybrid work, including opportunity for some remote work, but applicants must be available for in-person work in NYC.
Duties and Responsibilities
- Advise and represent clients in all of LWI’s practice areas and appear in courts and administrative agencies in all five boroughs of NYC
- Manage all facets of client representation including intake and interviews, client meetings, legal research, drafting legal documents, negotiations, hearings, and trials
- Create and lead community presentations and legal clinics on various topics at locations throughout NYC
- Work with and supervise legal interns and volunteers
- Other duties as assigned
Requirements
- Juris Doctor degree, required
- Must be admitted to the New York State Bar
- Excellent writing, speaking, and organizational skills
- Ability to work both independently and collaboratively in a team setting
- Willingness to travel throughout NYC to meet with clients, give presentations, and appear in court
- Experience with individuals affected by mental and/or physical illness/disability preferred but not required
- Experience in family law, public benefits, housing or elder law preferred but not required
- Must be available for in-person work in NYC
- Part-time applicants must be able to work at least 21 hours per week (equivalent of three days per week)
- Fluency in Spanish, preferred
Salary Range: $68,000/year - $90,000/year (full-time); salary commensurate with relevant experience.
Benefits: For full-time employees, The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills. Available benefits may differ for part-time employees.
Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Temporary Staff Attorney”. Please state salary requirements in cover letter. If part-time, please include your scheduling availability and preferred work schedule (minimum 21 hours per week).
The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve. The Family Center is covered under FMLA.
For All Career Opportunities
Please email resume with cover letter to: JOBS@THEFAMILYCENTER.ORG. Please put "Job Title" in subject line of email. RESUMES WITHOUT COVER LETTERS THAT INCLUDE SALARY REQUIREMENT WILL NOT BE CONSIDERED.
The Family Center is an Equal Opportunity Employer. The Family Center is covered under The Family and Medical Leave Act.