Career Opportunities

The Family Center has extensive experience in developing programs for families affected by cancer, HIV/AIDS and other serious illnesses. The agency has been a pioneer in the research and design of services addressing permanency planning and disclosure.

We provide a rewarding work environment for our talented and dedicated staff. In addition, TFC employees receive the following benefits:

• Health and Dental Benefits

• 403(B) Retirement Plan

• Four Weeks’ Annual Leave

• Tuition Reimbursement Program

• Long Term Disability Plan

• Flexible Spending Account

• TransitChek Program

Join our team that works to strengthen vulnerable New Yorkers and their families!
Join our team that works to strengthen vulnerable New Yorkers and their families!

BEHAVIORAL HEALTH INTAKE SPECIALIST

The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. The Family Center’s service array includes Outpatient Mental Health and Substance Abuse Treatment, Legal Services, as well as a wide range of supportive services to assist clients with meeting their treatment and life goals. The agency serves over 1,500 adults and children/youth annually. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Intake Specialist conducts phone and in-person intakes for adults and children seeking treatment for a wide range of emotional and behavioral health conditions and is a part of the agency’s Behavioral Health Department.

RESPONSIBILITIES

  • Manage intake phone line, providing information to potential clients and referring providers about TFC services and eligibility requirements, and conducting phone screening.
  • Enter intake data into electronic health record ensuring accuracy and completeness of record at time of enrollment.
  • Screen for potential crises and initiate crisis intervention protocol as needed, such as to address suicidality or child abuse or neglect.
  • Ensure that all callers get timely and accurate information, including efficient connection to TFC services and/or referrals to more appropriate providers.
  • Meet with treatment team to discuss new cases, presenting issues, and other considerations that will impact initial case assignment and approach.
  • Track all phone and in-person encounters using electronic case record and other tools.
  • Work as part of a multidisciplinary team which includes therapists, psychiatrist, nurse, substance abuse counselors, case managers and peers.
  • Collaborate with team to triage new cases, presenting issues, and other factors impacting initial case assignment
  • Integrate trauma-informed care at multiple stages and ensure a warm hand off between intake and clinicians
  • Develop intake protocols, screens, script, data collection, and workflow, for new community clinic in detail
  • Some weekend and/or evening hours required.
  • Special projects as requested.

QUALIFICATIONS

  • Bachelor’s Degree required, Master Degree in Social Work or related field preferred
  • Detail orientation and excellent organizational and documentation skills.
  • Ability to work as part of a clinical team.
  • Proficient computer skills including use of Google suite and Electronic Health Records
  • Understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Ability to provide professional, confidential services to individuals and families and function in a high-paced, trauma-informed environment.
  • Excellent interpersonal and engagement skills.
  • Ability to understand and communicate eligibility criteria and priorities which may change over time and to manage complex assessment protocols to meet various mandates.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Behavioral Health Intake Specialist” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Family Coordinator, Caregiver Program

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Coordinator will provide support, psychoeducation, case management and advocacy to vulnerable families, primarily kinship caregivers and adoptive parents. Based in TFC’s Brooklyn office, The Family Coordinator will conduct home visits and other field work in alignment with contract requirements and client needs. The Family Coordinator reports to the Caregiver Program Supervisor.

RESPONSIBILITIES

  • Provide home and community-based assessment, crisis intervention, care management, parenting coaching and support to vulnerable families, throughout New York City.
  • Conduct thorough assessments using a variety of locally-developed and standardized tools and develop meaningful service plan goals.
  • Facilitate internal and external referrals for a range of services to meet critical individual and family needs and expand access to community-based enrichment and social support.
  • Accompany clients to fair hearings, case conferences and other appointments.
  • Maintain a caseload of 16-20 families.
  • Facilitate peer support groups, family activities and parenting training.
  • Conduct outreach to promote TFC’s services among providers and community members.
  • Deliver and document services, including evidence-based interventions, with fidelity to program and agency protocol.
  • Document all work with clients in electronic health record system.
  • Manage extensive field schedule and use remote access tools to coordinate and communicate with supervisor and peers remotely.
  • Manage varied assessment and reporting protocols across caseload based on program enrollment.
  • Any special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work or related field, or at least 4 years relevant work experience
  • Family Peer Advocate Certification, a plus
  • Familiarity with benefits and resources available to low-income families.
  • Experience facilitating groups and/or parenting training
  • Bilingual Spanish preferred

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Family Coordinator, Caregiver Program” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

CARE COORDINATION SUPERVISOR

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually. The Care Coordination Supervisor promotes an interdisciplinary approach to care and supervises a team of case managers and peer specialists tasked with ensuring integration of services within the agency and with collaborating providers. The Care Coordination Supervisor and their team provides treatment education and support and is tasked with motivating patients to remain connected to all care, including primary medical care. The Care Coordination Supervisor reports to the Director of Treatment Services.

 RESPONSIBILITIES

  • Hire, train and supervise Case Managers providing treatment education and support for adults and children with SMI/SED/SUS/COD.
  • Hire, train, and supervise Peer staff certified by NYS to provide support services for adults and children with SMI/SED/SUD/COD.
  • Ensure services meet all Trauma Informed Best Practice criteria.
  • Promote an interdisciplinary approach to service delivery.
  • Collaborate with other members of the project team in development, implementation, and ongoing review of policies, procedures, and standards of care.
  • Provide reflective supervision to staff on a weekly basis, to promote development of clinical insight and intervention skill, and to address burn out and self-care needs.
  • Review cases with staff to ensure accurate assessment of client needs and appropriateness of intervention plan.
  • Collaborate with other providers involved in client’s treatment plan to ensure integration of care across all systems.
  • Ensure staff deliver Evidence Based Models with fidelity.
  • Conduct monitoring activities required to ensure compliance with all licensing bodies.
  • Ensure on-time collection of all required data and information.
  • Make home and community visits as needed to engage and retain consumers in service.
  • Coordinate with staff of other TFC programs to plan groups and workshops to support CCBHC goals.
  • Attend weekly individual supervision with Director of Treatment Services.
  • Special projects as requested.

 

REQUIREMENTS

  • Education: Master’s degree in Social Work or Mental Health Counseling. CASAC a plus
  • Previous experience with target population including working with impoverished communities whose members are at high risk for chronic health conditions
  • Previous supervisory experience
  • Experience with providing Evidence Based Models
  • Spanish bilingual, preferred.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Care coordination Supervisor ” in subject line.

 The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

CLIENT SUPPORT AND PEER RECOVERY SPECIALIST - TPLW @ TFC, Part-Time

The Family Center is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss. TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Client Support and Peer Recovery Specialist is the primary facilitative point of contact for participants in The Positive Life Workshop (TPLW), a 20-hour, evidence-based self-management workshop for people living with HIV, with focus on those with substance use disorder or in recovery.  This is a part-time position, 16-21 hours a week. The Client Support and Peer Recovery Specialist reports to the TPLW Program Director.

RESPONSIBILITIES: 

  • Collaborate with team to develop and implement outreach strategy to engage high-priority HIV+ individuals, including those with serious mental illness and/or substance use disorder, homeless and newly diagnosed individuals.
  • Conduct in-person and phone intakes with potential participants.
  • Encourage attendance and completion of workshop series and follow-up survey through reminder calls, texts and emails.
  • During workshop sessions, whether virtually or in person, serves as host, presenter, and peer facilitator, presenting on issues around substance abuse and leading small group discussion.
  • Assist with preparation and follow-up from sessions
  • Assess and address unmet needs of participants including connection to substance use services, medical care, mental health care and other essential services, making and following up on internal and external referrals.
  • Provide individual psycho-education and motivational interviewing around substance use issues as related to HIV diagnosis, treatment, and available services and supports.
  • Serve as resource to TPLW team and clients around substance use and recovery issues
  • Document services in agency database.
  • Participate in individual and group supervision, debriefing sessions and team meetings.
  • Special projects as requested

 

MINIMUM REQUIREMENTS:

  • Living with HIV and/or in recover with willingness to self-disclose status in peer facilitation role
  • Demonstrated knowledge of HIV disease and treatment and self-management barriers and supports.
  • High school diploma or equivalent considered with three years’ experience in social service delivery setting, Bachelor’s Degree preferred.
  • Demonstrated group facilitation or public speaking ability.
  • LGBTQ and those with Spanish language proficiency strongly encouraged to apply
  • Training and Certification as a NYS HIV Peer Specialist and/or Recovery Peer Advocate a plus

Please email a resume, cover letter and one writing sample to tplw@thefamilycenter.org.

Please put the words "Client Support and Recovery Specialist” in the subject line of the e-mail.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

CLIENT SUPPORT SPECIALIST / PEER FACILITATOR - TPLW @ TFC

The Family Center is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Client Support Specialist/Peer Facilitator is the primary facilitative point of contact for participants and potential participants in The Positive Life Workshop (TPLW), a 20-hour, evidence-based self-management workshop for people living with HIV. This is a Full-Time position.  S/he reports to the TPLW Program Director.

RESPONSIBILITIES

  • Conduct in-person and phone intakes with potential participants.
  • Encourage attendance and completion of workshop series and follow-up survey through reminder calls, texts and emails.
  • Assess and address unmet needs of participants including connection to medical care, mental health care and other essential services, making and following up on internal and external referrals, and responding to emerging client needs.
  • Provide individual psycho-education related to HIV diagnosis, treatment and available services and supports.
  • Enter participant data into eSHARE and document services in agency database.
  • During workshop sessions, serve as host and peer facilitator, welcoming participants, presenting material, and leading small group discussion.
  • Present and run groups in person and virtually (on Zoom).
  • Assist with set-up and clean-up for sessions.
  • Participate in individual and group supervision, debriefing sessions and team meetings.
  • Any special projects and/or other duties as assigned.

 MINIMUM QUALIFICATIONS

  • Living with HIV with willingness to self-disclose status in peer facilitation role
  • Demonstrated knowledge of HIV disease and treatment and self-management barriers and supports.
  • High school diploma or equivalent considered with three years’ experience in social service delivery setting, Bachelor’s Degree preferred.
  • Demonstrated group facilitation or public speaking ability.
  • Demonstrated ability to use virtual education platforms
  • Proficiency in Office suite, (PowerPoint, Excel, and Word) and Zoom
  • LGBTQ and those with Spanish language proficiency strongly encouraged to apply

Please email a resume, cover letter and one writing sample to tplw@thefamilycenter.org.

Please put the words "Client Support Specialist / Peer Facilitator,” in the subject line of

the email.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Family Coordinator, Staten Island Specialist

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Caregiver Program provides city-wide care management, parenting support, advocacy, recreational opportunities and peer support to diverse kinship and adoptive families. The Family Coordinator reports to the Caregiver Program Supervisor.

RESPONSIBILITIES 

  • Provide home and community-based assessment, crisis intervention, care management and support to vulnerable families, with a caseload based primarily in Staten Island.
  • Conduct thorough assessments using a variety of locally-developed and standardized tools and develop meaningful service plan goals.
  • Facilitate internal and external referrals for a range of services to meet critical individual and family needs and expand access to community-based enrichment and social support.
  • Accompany clients to fair hearings, case conferences and other appointments.
  • Facilitate peer support groups, family activities and parenting training.
  • Maintain a caseload of 16-20 families, about 60% in Staten Island.
  • Conduct outreach to promote TFC’s services among providers and community members in high-need communities of Staten Island.
  • Deliver and document services, including evidence-based interventions, with fidelity to program and agency protocol.
  • Document all work with clients in electronic health record system.
  • Manage extensive field schedule and use remote access tools to coordinate and communicate with supervisor and peers remotely.
  • Manage varied assessment and reporting protocols across caseload based on program enrollment.
  • Any other special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work or related field
  • Personal and/or professional experience with kinship and post-adoptive families
  • Familiarity with benefits and resources available to low-income families in Staten Island.
  • Experience facilitating groups and/or delivering training
  • Bilingual Spanish a plus
  • Family Peer Advocate Certification a plus

Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org.

Please put the words "Family Coordinator, Staten Island Specialist” in the subject line of the

e-mail.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

MEDICAL DIRECTOR

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

TFC’s Certified Community Behavioral Health Clinic (CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The CCBHC program serves 300 adults and 50 children/youth annually. The Medical Director provides oversight and coordination of behavioral health, primary care and substance use services for the CCBHC program.  The Medical Director is a part-time position and reports to the Executive Director.

Requirements:

  • Intervenes as needed, clinically with clients in situations such as: Crisis, crisis intervention, risk, and special needs.
  • Meets monthly with each treatment and recovery team to review high risk clients
  • Ensure care meets all Trauma Informed Best Practice criteria
  • Reviews client records for quality of treatment documentation and planning.
  • Coordinates with other team members to monitor and ensure compliance with State licensing and regulatory standards.
  • Provides and facilitates quality assessment and improvement training, and staff development.
  • Participates in quality assurance and utilization review.
  • Provides appropriate training for project staff
  • Any other special projects and/or other duties as assigned.

Qualifications:

  • Education: M.D. or D.O. and Board Certification by ABPN in Adult, Child and Adolescent Psychiatry required
  • Licensure: Current, valid, unrestricted New York medical license required
  • Relevant Work Experience: 5 years of clinical practice is required, preferable in managed care and/or substance use disorder treatment

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Medical Director” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Per Diem Social Worker\Counselor

 The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Per-Diem social worker/counselor provides on going mental health services and monitoring for a caseload of 12-14 clients. The hours would be primarily after 3:30pm to 7pm, with some flexibility to specific days during the week.  S/he will report to the Director of Treatment Services.

RESPONSIBILITIES:

  • Provide agency-based therapeutic counseling for children, adolescents and adults in an outpatient OMH funded mental health clinic.
  • Provide thorough assessments and develop quarterly service plans for individuals and families.
  • Responsible for all documentation and communication with families and clients.
  • Assist clients in obtaining additional medical services, as needed.
  • Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
  • Develop and facilitate groups designed to meet the needs of families and clients affected by mental illness.
  • Monitor client’s treatment and comply with all required documentation in a timely manner.
  • Ensure continuity of services for clients and families; collaborate with other social service agencies to provide wraparound services for clients and their families.
  • Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
  • Maintain appropriate documentation of work.
  • Special projects as requested.

 

QUALIFICATIONS

  • Licensed MSW, LMSW, LCSW, LMHC or LMFT by the state of New York.
  • Master Degree in Social Work or related field (Psychology, counseling, mental health)
  • Fluency in Spanish is a plus.
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Ability to work as part of a clinical team.
  • Proficient computer skills( ability to utilize Microsoft word, excel and PowerPoint), familiar with electronic documentation programs (Net smart, Evolv)
  • Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Familiar with Evidence Based practice model of treatment ( MI, CBT, CRAFT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.
  • Any other special projects and/or other duties as assigned.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Per –Diem Social Worker / Counselor” in subject line.

The Family Center is an Equal Opportunity Employer .

The Family Center is covered under FMLA.

 

Bienestar Project Cultural Broker- Unaccompanied Minors (UAC)

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Bienestar Project Cultural Broker will have personal experience successfully bridging their culture of origin and mainstream American culture, allowing them to serve as an intermediary helping Unaccompanied Minors and their families understand cultural differences and similarities.  The Cultural Broker’s work with Bienestar children, youth and families takes place in the office and the community and includes translation, interpretation and escort to services as needed.  Most Bienestar clients have arrived from countries south of the US border and the Cultural Broker must be bilingual in Spanish and English. They must also be available to work on some Saturdays and evenings. The Bienestar Cultural Broker reports to the Bienestar Project Coordinator.

RESPONSIBILITIES 

  • Provide support to Unaccompanied Minors and their families serving as a liaison and mediator to ensure mutual understanding between child and family, and Bienestar Team and other providers.
  • Advocate for children and families to facilitate access to needed services.
  • Provide insights about the family to Bienestar Team to ensure full understanding of challenges and strengths that may influence service engagement and retention.
  • Implement engagement and retention strategies as developed in collaboration with Bienestar Team.
  • Support UAC youth and families as they learn about the impact of trauma and the benefits of treatment.
  • Provide input to Bienestar Team on child/family readiness for mental health treatment and if needed suggest alternatives to treatment that may improve readiness.
  • Provide escort, translation and interpretation as needed to facilitate access to services.
  • Facilitate peer support groups, family activities.
  • Collect data required by the funder and assist with data entry tasks as needed.
  • Maintain a caseload of 16-20 families.
  • Conduct outreach to promote Bienestar services among providers and community members in settings that serve high numbers of Unaccompanied Minors.
  • Deliver and document services in electronic health record system.
  • Manage extensive field schedule and use remote access tools to coordinate and communicate with supervisor and peers remotely.
  • Any other special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Associates or Bachelor’s Degree in Social Work or related field, preferred
  • Bilingual Spanish/English, required
  • Personal experience bridging two cultures
  • Experience working with poor, immigrant families
  • Commitment to ensuring all work with vulnerable children and families is trauma-informed
  • Experience facilitating support groups and family activities
  • Schedule flexibility allowing some Saturday and evening work hours
  • Must have legal status that allows full-time paid employment in the US

Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org.

Please put the words "Bienestar Cultural Broker” in the subject line of the e-mail.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Psychiatrist (specialty with children & youth) (part-time) - Article 31 Licensed Mental Health Clinic

The Family Center has extensive experience in developing programs for vulnerable youth and their families. We operate an Article 31 Licensed Mental Health Clinic for children, adolescents and their family members in central Brooklyn in the Bedford Stuyvesant community. Licensed by the NYS Office of Mental Health, the mental health clinic serves 250 families per year. We are looking for a part-time Psychiatrist with a specialty in working with children and youth. The Psychiatrist reports to the Clinic Director. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:

  • Conducting comprehensive psychiatric and medical reviews for child, adolescents and adult family members with a diagnosis and clinical formation within a licensed mental health clinic serving up to 250 children, adolescents and their family members in Central Brooklyn (Bedford Stuyvesant).
  • Review and sign off on person-centered treatment plans created by clinicians.
  • Prescribe medication and provide medication education and management.
  • Provide psychotherapy services.
  • Participate in interdisciplinary treatment planning meetings.
  • Ensure the timely completion of all required clinical documentation using an electronic health record.

KNOWLEDGE AND SKILLS:

  • Licensed New York State Physician and certified by the American Board of Psychiatry and Neurology
  • Experience in working with children and adolescents with mental illness
  • Strong leadership, excellent organizational and communication skills
  • Ability to work on a strong team of professionals in a culturally diverse environment
  • Ability to multitask and to work and function under pressure
  • Experience using evidence based models preferred

MINIMUM QUALIFICATIONS:

  • Possession of a license to practice medicine in New York State
  • Certified in child and adolescent psychiatry
  • Must be an enrolled Medicare provider and obtain and provide to The Family Center a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES)
  • Must be able to bill Medicare, Medicaid and 3rd Party insurances
  • Computer literate; able to utilize an electronic health record system to document all work
  • Spanish speaker highly preferred

Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org. Please put the words “Psychiatrist" in the subject line of the e-mail.

The Family Center is an Equal Opportunity Employer. 

The Family Center is covered under FMLA.

SOCIAL WORK SUPERVISOR, HEALTH and WELLNESS INSTITUTE

 The Family Center is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Social Work Supervisor of the Health and Wellness Institute (Article 31 licensed mental health clinic) is responsible for the administrative and clinical supervision of full-time/per-diem staff and student interns.  The Social Work Supervisor reports to the Director of Treatment Services. The work schedule for this position is Tuesday-Saturday.

RESPONSIBILITIES                        

  • Provide clinical and administrative supervision for all Health and Wellness Institute staff including full-time, per-diem staff and student Interns providing a range of clinical services to children/adolescents and their caregivers.
  • Provide leadership, guidance and direction to HWI staff to ensure accurate and timely completion of all required documentation including but not limited to treatment plans, progress notes, coordination of care notes, etc.
  • Handle administrative duties as needed for program operation including but not limited to maintenance of client roster and high risk client list.
  • Carry a reduced caseload of 3-4 clients.
  • Develop and supervise group interventions.
  • Ensure that appropriate referrals are made for other services internally and externally including health home services.
  • When needed complete intakes and provide back up for clinicians.
  • Participate in agency management and planning activities.
  • Any other special projects and/or other duties as assigned.

 MINIMUM REQUIREMENTS

  • Masters in Social Work
  • LCSW
  • Four years experience in providing therapy services to families.
  • Knowledge and familiarity with NYS Office of Mental Health (OMH) clinic regulations and guidelines
  • Knowledge and familiarity with third party and Medicaid billing
  • Prior supervisory experience

The work schedule for this position is Tuesday-Saturday.

 

Please email resume, cover letter with salary requirements to jobs@thefamilycenter.org and put “Social Work Supervisor-HWI ” in subject line.

  The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

TFC-CCBHC CASE MANAGER

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually.  The CCBHC Case Manager assists in the full implementation of the program with a special focus on resolving barriers to engagement in services, ensuring linkage to medical care and assistance managing chronic health conditions, and facilitating integration of care for those individuals and families working with multiple service systems. The Care Manager works closely with all members of the CCBHC team and maintains a caseload of 30-35 individuals and families. This is a full-time position.  S/he reports to the Nurse Care Coordinator.

RESPONSIBILITIES:

  • Conduct comprehensive assessment of client’s individual and family case management needs.
  • Provide advocacy, translation, psychoeducation, escort and linkage to care for all the services that will help clients increase personal and family stability and achieve recovery goals.
  • Use MI, SBIRT and brief counseling to address barriers to achievement of recovery and case management goals.
  • Ensure coordination between CCBHC behavioral health providers and other internal and external providers serving each client.
  • Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
  • Ensure that clients engage in primary care services including accompanying them to medical appointments, fitness activities, and nutritional education programs
  • Promote client coping skills
  • Conduct home/community visits to follow up on clients lost to follow up and to assess suitability of home for delivery of supportive interventions.
  • Collaborate with all members of treatment and recovery team to maximize integration of care across all systems and programs.
  • Facilitate group interventions.
  • Document all interactions with and on behalf of clients in the case record.
  • Develop mastery of Evidence Based models employed in the CCBHC.
  • Any other special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Social Work or related field.
  • Minimum 2 years of experience providing services to vulnerable adults and children.
  • Excellent writing skills and attention to detail and follow-up.
  • Bilingual (Spanish /English) preferred.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “TFC-CCBHC Case Manager” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

TFC-CCBHC PEER SPECIALIST

 The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually. The Peer Specialist supports adults and children with SMI/SED/SUD/COD with the goal of reducing barriers to treatment, connecting clients to treatment, and keeping women engaged in all needed services. S/he reports to the Peer Specialist Supervisor.

 

RESPONSIBILITIES:

  • Engage and motivate CCBHC clients across different addiction and mental health treatment modalities (outpatient, inpatient, residential, detoxification, methadone maintenance) who may be at-risk for dropping out of services
  • Serve as client’s personal guide and mentor by removing barriers and obstacles to recovery
  • Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
  • Ensure all care meets all Trauma Informed Best Practice criteria
  • Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own work and actively engage with supervisor to address areas in need of improvement
  • Provide peer coaching to assist individuals transition from professionally-assisted recovery initiation to personally-directed, community-supported recovery maintenance
  • Utilize Motivational Interviewing (MI) techniques to help clients develop a person-centered Wellness Recovery Action Plan describing specific goals and objectives for sustaining recovery​
  • Facilitate psycho-educational and support groups
  • Escort clients to appointments and peer support groups and provide encouragement for opportunities in community-based activities that support recovery
  • Maintain contact by phone and/or e-mail with recovering person after they leave treatment to ensure their ongoing success, provide re-engagement support, and collect follow-up data
  • Conduct HIV and Hepatitis C Rapid Testing, following agency protocol
  • Participate in treatment and recovery team meetings to address needs of high-risk clients.
  • Any other special projects and/or other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent along with two years of social service experience with individuals with substance use and/or mental health disorders
  • Certified in one of following: Recovery Peer Advocate (CRPA), Family Peer Advocate, Youth Peer Advocate, Mental Health Peer Advocate
  • HIV or Hepatitis C testing experience, a plus
  • Spanish bilingual preferred
  • Excellent time management and phone and face-to-face engagement skills
  • Flexibility to travel to multiple treatment settings across different levels of care
  • Computer proficiency

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “TFC-CCBHC Peer Specialist” in subject line.

 The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

For All Career Opportunities

Please email resume with cover letter to: JOBS@THEFAMILYCENTER.ORG. Please put "Job Title" in subject line of email. RESUMES WITHOUT COVER LETTERS THAT INCLUDE SALARY REQUIREMENT WILL NOT BE CONSIDERED.


The Family Center is an Equal Opportunity Employer. The Family Center is covered under The Family and Medical Leave Act.