Career Opportunities

The Family Center has extensive experience in developing programs for families affected by cancer, HIV/AIDS and other serious illnesses. The agency has been a pioneer in the research and design of services addressing permanency planning and disclosure.

We provide a rewarding work environment for our talented and dedicated staff. In addition, TFC employees receive the following benefits:

• Health and Dental Benefits

• 403(B) Retirement Plan

• Four Weeks’ Annual Leave

• Tuition Reimbursement Program

• Long Term Disability Plan

• Flexible Spending Account

• TransitChek Program

Join our team that works to strengthen vulnerable New Yorkers and their families!
The Family Center staff celebrates their work strengthening vulnerable New Yorkers at a July 2021 garden party in Brooklyn.

ADMINISTRATIVE ASSISTANT -FULL-TIME

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Administrative Assistant is responsible for assisting with administration and daily operations for The Family Center’s Brooklyn site in Bedford Stuyvesant. This position requires scheduling flexibility including opening and closing the building and working evenings and Saturdays. The Administrative Assistant reports to the Operations Manager.

Shifts: Tuesday – Saturday 11am – 7pm

RESPONSIBILITIES

  • Answer and direct phone calls.
  • Greet and register clients and visitors.
  • Monitor security camera feed of lobby areas, stairwells and outside of the building.
  • Process client co-pays and MetroCard disbursements, and maintain records.
  • Schedule appointments for Physicians on staff.
  • Manage consultation room calendars.
  • Keep the waiting area, front office, kitchen and restrooms presentable and fully functional.
  • Maintain Facilities, working with Operations Manager to coordinate vendor services.
  • Order, track, and process office and pantry supplies, including putting away and organizing supplies.
  • Process weekly bills in coordination with outsourced fiscal operations staff.
  • Document and make bank deposits.
  • Handle mail, E-Fax and deliveries to staff, including trips to post office and FedEx as required.
  • Provide support for meetings as necessary including handling catering and setting-up equipment.
  • Assist in responding to Medical and Safety emergencies, including administering Narcan/First Aid.
  • Satisfactorily complete assigned job specific training courses in Relias training platform
  • Assist with clerical and other tasks as needed.
  • Open and close building, including managing alarms and locking of entrance.

MINIMUM REQUIREMENTS

  • Associates Degree or 2 years of experience working in office or customer service environment.
  • Excellent Customer Service skills.
  • Excellent communication skills (written and verbal).
  • Superb attention to details
  • Excellent judgment and problem solving skills.
  • Solid computer skills, especially Excel.
  • Flexible schedule; ability to work some evenings and Saturdays.
  • Self-Starter

Salary Range: $20 - $25 per hour

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.


ADMINISTRATIVE ASSISTANT -PART-TIME

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Administrative Assistant is responsible for assisting with administration and daily operations for The Family Center’s Brooklyn site in Bedford Stuyvesant. This position requires scheduling flexibility including opening and closing the building and working evenings and Saturdays. The Administrative Assistant reports to the Operations Manager.

We have two shifts available (please indicate in your cover letter which shift you are applying for)

Shifts:

  • Monday 8:30am-5pm, Saturday 8:30am-5pm and Holidays 8:30am-1:30pm
  • Monday - Friday 4pm-8pm

RESPONSIBILITIES

  • Answer and direct phone calls.
  • Greet and register clients and visitors.
  • Monitor security camera feed of lobby areas, stairwells and outside of the building.
  • Process client co-pays and MetroCard disbursements, and maintain records.
  • Schedule appointments for Physicians on staff.
  • Manage consultation room calendars.
  • Keep the waiting area, front office, kitchen and restrooms presentable and fully functional.
  • Maintain Facilities, working with Operations Manager to coordinate vendor services.
  • Order, track, and process office and pantry supplies, including putting away and organizing supplies.
  • Process weekly bills in coordination with outsourced fiscal operations staff.
  • Document and make bank deposits.
  • Handle mail, E-Fax and deliveries to staff, including trips to post office and FedEx as required.
  • Provide support for meetings as necessary including handling catering and setting-up equipment.
  • Assist in responding to Medical and Safety emergencies, including administering Narcan/First Aid.
  • Satisfactorily complete assigned job specific training courses in Relias training platform
  • Assist with clerical and other tasks as needed.
  • Open and close building, including managing alarms and locking of entrance.

MINIMUM REQUIREMENTS

  • Associates Degree or 2 years of experience working in office or customer service environment.
  • Excellent Customer Service skills.
  • Excellent communication skills (written and verbal).
  • Superb attention to details
  • Excellent judgment and problem solving skills.
  • Solid computer skills, especially Excel.
  • Flexible schedule; ability to work some evenings and Saturdays.
  • Self-Starter

Salary Range: $20 - $25 per hour

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

BEHAVIORAL HEALTH SOCIAL WORKER/THERAPIST

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The TFC Behavioral Health Services Department serves over 500 adults and children/youth annually. The BH Social Worker/Therapist provides evidence based treatment to assist adult and pediatric clients in meeting their life goals. The Therapist works closely with all members of the BH Care team and maintains a caseload of 25-30 individuals and families. This is a full-time position. Evening and Saturday hours may be required. Depending on the needs of the client some home visits may be required. S/he reports to the Behavioral Health Supervisor.

RESPONSIBILITIES

  • Provide evidence based therapeutic interventions for adults and children.
  • Ensure care meets all Trauma Informed Best Practice criteria.
  • Employ all evidence based treatment models with fidelity to developer protocols.
  • Screen, Assess, Diagnose clients as foundation for person-centered treatment planning.
  • Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own clinical work and actively engage with clinical supervisor to address areas in need of improvement.
  • Timely completion of all documentation required for service billing.
  • Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
  • Consistent follow up with all clients, and as appropriate families, to promote engagement and retention in services and to ensure all barriers to service access and use are addressed.
  • Assist clients in obtaining additional services as needed.
  • Provide Crisis Behavioral Health services crisis intervention services and crisis stabilization.
  • Work collaboratively with other agencies and outside providers to ensure seamless integration of services particularly for those with acute and complex needs.
  • Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
  • Participate in treatment and recovery team meetings to address needs of high-risk clients.
  • Any special projects and/or duties as assigned.

QUALIFICATIONS

  • Master’s Degree in Social Work, Mental Health or Family Therapy
  • Licensed LMSW, LCSW, LMHC or LMFT by the state of New York.
  • Minimum 4 years clinical service experience with TFC population or equivalent
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Demonstrated success working on an integrated care team.
  • Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Familiar with Evidence Based Models of treatment (MI, CBT, DBT, TF-CBT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.
  • Bilingual fluency a plus (Spanish, Creole)

Salary Range: Pay: $55,000.00 - $60,000.00 per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

BEHAVIORAL HEALTH SUPERVISOR

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

TFC’s Certified Community Behavioral Health Clinic (CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse TreatmentPrimary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support. The CCBHC program serves 300 adults and 50 children/youth annually.

The Behavioral Health Supervisor supervises a team of six Behavioral Health professionals delivering integrated treatment services to adults and youth with co-occurring mental health and substance use disorders. The Behavioral Health Supervisor reports to the Director of Treatment Services. S/he supervises a team of six treatment professionals.

RESPONSIBILITIES

  • Hire, train, supervise Masters-level Therapists and Certified Alcohol and Substance Abuse
  • Counselors providing treatment services for adults and children with SMI/SED/SUD/COD.
  • Ensure all care delivered by team meets all Trauma Informed Best Practice criteria.
  • Ensure all care implemented by team is fully integrated with care provided by agency supportive service teams and services of collaborating agencies and facilities.
  • Implement agency Emergency Response protocols, supervising and supporting team members on call and providing backup as needed; ensure emergency team protocols meet expectations of NYS

Certified Community Behavioral Health Clinic regulations.

  • Provide reflective supervision to all staff on a weekly basis, to promote development of clinical insight and intervention skill and to address burn out and self-care needs.
  • Facilitate bi-weekly group supervision/case conferencing.
  • Review cases with staff to ensure accurate assessment of client needs and appropriateness of intervention plan; collaborate with agency psychiatrist on cases as needed.
  • Ensure staff deliver Evidence Based Models with fidelity.
  • Fulfill administrative duties as needed, including quarterly reviews of case records and treatment plans.
  • Ensure timely collection of project evaluation data by staff.
  • Monitor program performance data and design and implement quality improvement efforts to address performance gaps.
  • Any other special projects and/or other duties as assigned.

MINIMUM REQUIREMENTS

  • Masters in Social Work or Mental Health Counseling
  • LCSW preferred; LMHC
  • Minimum 5 years of experience providing evidence-based therapeutic interventions to children and adults.
  • Three years clinical supervisory experience.
  • Experience implementing Trauma-Informed Care.
  • Experience in an Integrated Care setting strongly preferred.
  • Bilingual Spanish, a strong plus.

Salary Range: $60k - $75 per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

Job Type: Full-time

CARE MANAGER

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Care Manager assists in the full implementation of the program with a special focus on resolving barriers to engagement in services, ensuring linkage to medical care and assistance managing chronic health conditions, and facilitating integration of care for those individuals and families working with multiple service systems. The Care Manager works closely with all members of the team and maintains a caseload of 30-35 individuals and families. This is a full-time position.  S/he reports to the Care Coordination Supervisor.

RESPONSIBILITIES:

  • Conduct comprehensive assessment of client’s individual and family case management needs.
  • Provide advocacy, translation, psychoeducation, escort and linkage to care for all the services that will help clients increase personal and family stability and achieve recovery goals.
  • Use MI, SBIRT and brief counseling to address barriers to achievement of recovery and case management goals.
  • Ensure coordination between behavioral health providers and other internal and external providers serving each client.
  • Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
  • Ensure that clients engage in primary care services including accompanying them to medical appointments, fitness activities, and nutritional education programs
  • Promote client coping skills
  • Conduct home/community visits to follow up on clients lost to follow up and to assess suitability of home for delivery of supportive interventions.
  • Collaborate with all members of treatment and recovery team to maximize integration of care across all systems and programs.
  • Facilitate group interventions.
  • Document all interactions with and on behalf of clients in the case record.
  • Develop mastery of Evidence Based models employed in the CCBHC.
  • Any other special projects and/or duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Social Work or related field.
  • Minimum 2 years of experience providing services to vulnerable adults and children.
  • Excellent writing skills and attention to detail and follow-up.
  • Bilingual (Spanish /English) preferred.

The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve.

Salary Range: $40k - $45k per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

COVID-19 considerations: All employees are required to be vaccinated.

CHILD CARE WORKER -PART TIME

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Child Care Worker is part of the agency’s Medication Assisted Treatment team and provides supervision for children while their parent is participating in treatment activities onsite at The Family Center’s clinic. When there are no children in Child Care, the Child Care Worker provides general support to the Operations Team, assisting with reception, clerical and administrative tasks.

This position is part time three days per week. Schedule will be 9am-5pm. The Child Care Worker reports to the Operations Manager.

RESPONSIBILITIES

  • Provide oversight of children participating in childcare.
  • Plan age-appropriate activities for children.
  • Engage in activities with children.
  • Supervise children’s meals and snacks while in childcare.
  • Ensure safety and security of children at all times while in care.
  • Maintain order and tidiness of childcare room.
  • Ensure furniture, toys and games are in excellent condition and initiate replacement as needed.
  • Cover Reception area during lunch and other times when reception staff are called away from desk.
  • Assist with clerical and administrative tasks.
  • Provide support for groups and meetings.
  • Assist in responding to Medical and Safety emergencies, including administering Narcan/First Aid.
  • Satisfactorily complete assigned job specific training courses in Relias training platform.

MINIMUM REQUIREMENTS

  • Experience providing child care for children 0-4 years old
  • Associates Degree or 2 years of experience working in a childcare environment
  • Warm and welcoming; Enjoy infants and toddlers
  • Reliable and Dependable
  • Excellent communication skills
  • Excellent judgment and problem solving skills.
  • Self-Starter

Salary Range: $16.48 - $19.23 per hour

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

 

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

GROUP INTERVENTION COORDINATOR, Family Stabilization Services

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Group Intervention Coordinator oversees planning, recruitment, delivery and quality management of a range of psychosocial support groups, parenting trainings and recreational activities for vulnerable families, parents and kinship caregivers. The Group Intervention Coordinator provides support to colleagues on group facilitation skills, monitors fidelity to evidence-based models and supervises part-time Peer Specialists and consultant facilitators. They also manage a small caseload of families for individual intervention and/or case management. They report to the Family Stabilization Supervisor.

RESPONSIBILITIES

  • Develop quarterly calendar of group interventions, recreational activities and workshops responsive to contractual deliverables.
  • Facilitate a variety of group interventions and activities, including but not limited to Parenting Journey and Caring for Children Who Have Experienced Trauma.
  • In consultation with Supervisor, develop and maintain systems to monitor fidelity to and outcomes of group interventions.
  • Provide group and individual supervision to staff and consultant facilitators.
  • Maintain a caseload of 4-8 families, providing home and community-based assessment, crisis intervention, care management, parenting coaching and support.
  • Conduct thorough assessments using a variety of locally-developed and standardized tools and develop meaningful service plan goals.
  • Conduct outreach to promote TFC’s groups and other services among providers and community members.
  • Deliver all services with fidelity to program and agency protocol and document accurately in electronic health record system.
  • Any special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work or related field preferred but not required.
  • At least 4 years’ experience providing parenting skills training to vulnerable families, including delivering evidence-based interventions.
  • Familiarity with common resource and support needs of low-income families.
  • Bilingual Spanish preferred

Salary Range: $45,000 - $50,000 per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

HIV CLIENT SUPPORT SPECIALIST/ PEER FACILITATOR

The Family Center is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss. The Family Center has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families. Please visit our website at www.thefamilycenter.org to learn more about our services.

The HIV Client Support Specialist/Peer Facilitator is the primary facilitative point of contact for participants and potential participants in The Positive Life Workshop (TPLW), a 20-hour, evidence-based self-management workshop for people living with HIV. This is a FULL-TIME position. S/he reports to the Health Promotion Supervisor and is part of the Health Promotion Division with The Family Center.

 

RESPONSIBILITIES

  • Conduct in-person and phone intakes with potential participants.
  • Encourage attendance and completion of workshop series and follow-up surveys through reminder calls, texts and emails.
  • Assess and address unmet needs of participants including connection to medical care, mental health care and other essential services, making and following up on internal and external referrals, and responding to emerging client needs.
  • Provide individual psycho-education related to HIV diagnosis, treatment and available services and supports.
  • Enter participant data into eSHARE and document services in AWARDS database.
  • During workshop sessions, serve as host and peer facilitator, welcoming participants, presenting material, and leading small group discussion.
  • Present and run groups in person and virtually utilizing the Zoom platform.
  • Assist with set-up and clean-up for sessions.
  • Participate in individual and group supervision, debriefing sessions and team meetings.
  • Any special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • You must be living with HIV with a willingness to self-disclose status in peer facilitation role
  • Demonstrated knowledge of HIV disease and treatment and self-management barriers and supports.
  • High school diploma or equivalent considered with three years’ experience in social service delivery setting, Bachelor’s Degree preferred.
  • Demonstrated group facilitation or public speaking ability.
  • Demonstrated ability to use virtual education platforms
  • Proficiency in Office suite, (PowerPoint, Excel, and Word) and Zoom
  • LGBTQ and those with Spanish language proficiency strongly encouraged to apply

Salary Range: $40k - $45k per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

HIV PEER OUTREACH SPECIALIST

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The HIV Peer Outreach Specialist is responsible for developing and implementing outreach strategies aimed at HIV+ individuals and HIV-affected families across New York City. They will represent the agency in various coalitions and networks, initiate and plan partnership meetings, and conduct outreach presentations and activities aimed at both consumers and providers. They will also provide support to The Positive Life Workshop, a peer-led HIV self-management workshop, assisting as needed with intake and enrollment, facilitation and client follow-up activities. They report to the HIV Treatment Education Manager.

RESPONSIBILITIES

  • Working with supervisor, develop and implement outreach strategies aimed at identifying and recruiting people living with HIV in need of TFC services.
  • Collaborate with Legal and Contracted Services managers to identify outreach priorities and strategies to meet contractual mandates.
  • Initiate and cultivate relationships with potential referring providers and partner organizations, including managing formal linkage agreements.
  • Conduct targeted outreach activities including presentations and tabling events, aimed at professionals and/or potential clients.
  • Conduct follow-up with potential clients engaged through outreach efforts.
  • Assist with planning, recruitment and hosting of outreach and in-reach events and workshops.
  • Facilitate Peer Engagement Groups as part of The Family Center's HIV self-management workshop, The Positive Life Workshop.
  • Document all outreach and engagement activities and client contact in TFC's EHR and using other tracking tools.
  • Represent the agency at various coalitions and/or community planning bodies.
  • Special projects and/or tasks as requested.

MINIMUM REQUIREMENTS

  • Living with HIV and willingness to self-disclose for peer outreach and engagement purposes.
  • Excellent engagement, oral and written communication skills.
  • Attention to detail and follow-up skills.
  • Excellent presentation skills
  • High energy and ability to multi-task
  • Strong computer skills, including Google Suite and Microsoft Office
  • Two years’ experience working in social services or public health fields.
  • HS Diploma or GED required
  • Training and Certification as a NYS HIV Peer Advocate a plus
  • Bilingual Spanish strongly preferred.

Salary Range: $44,000.00 - $50,000.00 per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

LEGAL SERVICES COORDINATOR

TFC is seeking a Legal Services Coordinator to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability.

Our legal services promote health and stability for medically fragile New Yorkers, and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits and Health Care Access; and (4) Lifetime Planning. LWI’s unique model is designed to meet the needs of our specific client population. In keeping with our commitment to holistic representation, all LWI staff work on cases in all of our practice areas. And for clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC.

All LWI team members receive extensive orientation, ongoing training, and many opportunities for professional growth and development. Legal Service Coordinators manage individual work and caseloads, but function as part of a collaborative, close-knit team and receive significant mentorship and guidance. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care.

Duties and Responsibilities

  • Advocate for clients on issues relating to public benefits and other matters, including representation in administrative hearings, with attorney supervision
  • Assist LWI attorneys in providing legal services to clients in all five boroughs, including home and hospital visits, accompanying clients to administrative agencies, research and document preparation, and court filings
  • Assist with new client intake, data entry, and reporting
  • Create and lead community presentations and legal clinics on various topics at locations throughout NYC
  • Assist with training of legal interns and volunteers
  • Other duties, projects, and tasks as required

 Requirements

  • Fluency in Spanish, required
  • College graduate
  • Strong interpersonal skills
  • Demonstrated commitment to working with marginalized communities
  • Excellent writing, speaking, and organizational skills
  • Ability to work both independently and collaboratively in a team setting
  • Willingness to travel throughout NYC to meet with and advocate for clients and give presentations
  • Experience working with individuals affected by mental and/or physical illness preferred but not required
  • Experience or studies in family law, public benefits, housing or elder law preferred but not required
  • Must be available for in-person work in NYC

Benefits: The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills.

Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Legal Services Coordinator”. Please state salary requirements in cover letter.

The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve. 

The Family Center is covered under FMLA.

OFFICE / OPERATIONS MANAGER

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Operations Manager's oversee maintaining the efficient operation of the office, particularly in the following areas: reception and security, hiring and supervision of clerical/administrative support staff and security staff, maintenance and use of equipment, development of and adherence to administrative policies and procedures, accounting, facility management, procurement, and inventory control. The Operations Manager reports to the Deputy Executive Director for Operations.

This position is required to work weekends and evenings.

RESPONSIBILITIES

Facilities:

  • Manage the overall facility environment and enforce policies to ensure a professional, safe, secure and organized workspace and workflow.
  • Oversee building opening and closing routines and front desk schedules.
  • Ensure the organization is following all Covid required protocols and reporting requirements; including collecting health surveys, maintaining adequate cleaning/ disinfecting supplies. Adequate PPE to distribute, coordinate staggered schedules, adjusted seating assignments and reduced capacities in all spaces.
  • Serve as ‘safety marshal’ overseeing the facilities’ various safety policies, such as organizing routine fire and shelter-in-place drills and obtaining fire safety credentials.
  • Monitor the facility’s camera system.
  • Act as the first point of contact regarding all facility-related issues: respond to staff inquiries in a timely manner; contact appropriate vendors, or escalate, when necessary, to Deputy Executive Director/Executive Director; communicate support/solutions to broader Operations team.
  • Serve as the IT liaison with TFC’s outsourced technology support company.
  • Work with program staff to implement systems to manage TFC’s computer/laptop and peripheral inventory so that the devices are used respectfully and efficiently.

Finance (A/P) / Administration:

  • Oversee the processing of invoices, collection of receipts, and coding of documents to be filed electronically and submitted to our outsourced fiscal company.
  • Manage the office’s inventory including approving orders prior to placement, verify receipt and e-file receipts.
  • Manage vendor relations and accounts as they relate to facility and administrative needs (e.g., water coolers, printers, mail/shipping systems, etc.).
  • Provide support for billing related to 3rd party reimbursement.
  • Provide back-up to the operations staff as needed.

Supervision:

  • Supervise operations staff, providing regular supervision focused on required tasks and training to accomplish goals.
  • Ensure that operations staff understands what is expected of them and are able to meet their core responsibilities while also taking initiative to find new ways to support the organization when possible.
  • Other duties and special projects as assigned.

Skills, Knowledge and Competencies:

  • Excellent organizational skills; ability to manage projects and processes with clear work plans; and demonstrated ability to follow tasks through to completion.
  • Strong customer service approach and willingness to interact with and support a wide variety of stakeholders (visitors, vendors, staff, consultants).
  • Capable of working on multiple tasks at one time, often under pressure.
  • Ability to keep accurate records and statistics.
  • Ability to be discreet when handling confidential information.
  • Problem-solving approach and patience with wide variety of learning styles.
  • Attention to detail and a conscientious attitude.
  • Ability to work independently, take initiative and be resourceful.

Qualifications:

  • Bachelor’s degree required or 2+ years’ experience in Facility Management and or Building Maintenance required.
  • Proficient with Microsoft Office Word, Excel and Google Business applications.
  • The ideal candidate will be able to handle multiple tasks and work unsupervised. This position requires excellent written and verbal communication skills.
  • 2+ years previous facilities administrative work or related experience; including supervisory experience.
  • Ability to lift 25 lbs. regularly, including stooping and bending.

The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve.

Salary Range: $55k - $65k per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

PER DIEM SOCIAL WORKER/ COUNSELOR

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Per-Diem social worker/counselor provides on going mental health services and monitoring for a caseload of 12-14 clients. The hours would be flexible, with some flexibility to specific days during the week. S/he will report to the Behavioral Health Supervisor- Clinic.

RESPONSIBILITIES:

  • Provide agency-based therapeutic counseling for children, adolescents and adults in an outpatient OMH funded mental health clinic.
  • Provide thorough assessments and develop quarterly service plans for individuals and families.
  • Responsible for all documentation and communication with families and clients.
  • Assist clients in obtaining additional medical services, as needed.
  • Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
  • Develop and facilitate groups designed to meet the needs of families and clients affected by mental illness.
  • Monitor client’s treatment and comply with all required documentation in a timely manner.
  • Ensure continuity of services for clients and families; collaborate with other social service agencies to provide wraparound services for clients and their families.
  • Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
  • Maintain appropriate documentation of work.
  • Special projects as requested.

QUALIFICATIONS

  • Licensed MSW, LMSW, LCSW, LMHC or LMFT by the state of New York.
  • Master Degree in Social Work or related field (Psychology, counseling, mental health)
  • Fluency in Spanish is a plus.
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Ability to work as part of a clinical team.
  • Proficient computer skills( ability to utilize Microsoft word, excel and PowerPoint), familiar with electronic documentation programs (Net smart, Evolv)
  • Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Familiar with Evidence Based practice model of treatment ( MI, CBT, CRAFT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.

Salary Range: $30,000.00 - $35,000.00 per year

Full-time employees and part-time employees working at least twenty (20) hours per week and their eligible dependents are presently eligible for healthcare coverage.

 

The Family Center is an Equal Opportunity Employer. The Family Center is covered under FMLA.

COVID-19 considerations: All employees are required to be vaccinated.

TEMPORARY LEGAL ASSISTANT -FULL OR PART-TIME

Since 1994, The Family Center has provided legal, social, and mental health services to New Yorkers facing the intertwined challenges of poverty and severe illness. Founded during the height of NYC’s HIV epidemic to provide multidisciplinary support to HIV-affected families, TFC now serves many populations including those coping with cancer and other life-threatening illnesses, life-limiting disabilities, trauma, and parental absence.

TFC is seeking a Legal Assistant to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability. Our legal services promote health and stability for medically fragile New Yorkers, and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits and Health Care Access; and (4) Lifetime Planning. LWI’s unique model is designed to meet the needs of our specific client population. In keeping with our commitment to holistic representation, all LWI staff work on cases in all of our practice areas. And for clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC.

All LWI team members receive extensive orientation, ongoing training, and many opportunities for professional growth and development. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care. The Legal Assistant will play a key role in the provision of legal services to clients and in office administration. The Legal Assistant position is a temporary position, currently anticipated to last until the end of 2022.

Duties and Responsibilities

  • Assist with provision of legal services to clients in all five boroughs, including participating in in-office client meetings and home/hospital/other offsite visits with clients
  • Provide administrative support to LWI attorneys and advocates, including letter drafting, document preparation, preparing mailings, maintenance and creation of client files, arranging for service of process, and filing in courts and agency offices
  • Provide interpretation and translation assistance for Spanish-speaking clients and callers
  • Enroll new clients in client management database, assist with ongoing maintenance of client management database, and assist with entry of attorney/advocate notes and time records
  • Interface with clients to perform assessments of ongoing need and eligibility based on funder requirements
  • Assist with scheduling client meetings and calls
  • Assist with new client intake, provide referrals to ineligible callers
  • Assist with funder audits, reports to funders, and funding applications
  • Provide administrative support at legal clinics and educational presentations at locations throughout NYC
  • Other duties, projects, and tasks as requested

Requirements

  • Fluency in Spanish, strongly preferred
  • College graduate or High School Diploma with 3-years college education and/or relevant work experience
  • Strong interpersonal skills
  • Excellent writing, speaking, and organizational skills
  • Ability to work both independently and collaboratively in a team setting
  • Willingness to travel throughout NYC to meet with clients, file papers, etc.
  • Experience working with individuals affected by mental and/or physical illness preferred but not required
  • Must be available for in-person work in NYC

Benefits: For full-time employees, The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills. Available benefits may differ for part-time employees.

Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Legal Assistant”. Please state salary requirements in cover letter. If part-time, please include your scheduling availability and preferred work schedule (minimum 21 hours per week).

The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve.  The Family Center is covered under FMLA.

TEMPORARY STAFF ATTORNEY -FULL OR PART-TIME

Founded during the height of NYC’s HIV epidemic to provide multidisciplinary support to HIV-affected families, The Family Center has provided legal, social, and mental health services to New Yorkers facing the intertwined challenges of poverty and severe illness for nearly 30 years. TFC now serves many populations including those coping with cancer and other life-threatening illnesses, life-limiting disabilities, trauma, and parental absence.

TFC is hiring a temporary staff attorney to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability.

 Our unique model is designed to meet the needs of our specific client population and our legal services promote health and stability and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits / Healthcare Access; and (4) Lifetime Planning. Practicing holistically, all LWI attorneys represent clients in all four practice areas. For clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC.

Staff attorneys receive extensive orientation, ongoing training, and many opportunities for professional development. While attorneys are expected to manage individual caseloads, they function as part of a collaborative, close-knit team and receive significant mentorship and guidance. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care.

This is a temporary position, currently anticipated to last through summer and fall 2022. There will likely be some hybrid work, including opportunity for some remote work, but applicants must be available for in-person work in NYC.

Duties and Responsibilities

  • Advise and represent clients in all of LWI’s practice areas and appear in courts and administrative agencies in all five boroughs of NYC
  • Manage all facets of client representation including intake and interviews, client meetings, legal research, drafting legal documents, negotiations, hearings, and trials
  • Create and lead community presentations and legal clinics on various topics at locations throughout NYC
  • Mentor, train, and supervise legal interns and volunteers
  • Other duties as assigned

Requirements

  • Fluency in Spanish, preferred
  • Juris Doctor degree, required
  • Must be admitted to the New York State Bar
  • Excellent writing, speaking, and organizational skills
  • Ability to work both independently and collaboratively in a team setting
  • Willingness to travel throughout NYC to meet with clients, give presentations, and appear in court
  • Experience with individuals affected by mental and/or physical illness/disability preferred but not required
  • Experience in family law, public benefits, housing or elder law preferred but not required
  • Must be available for in-person work in NYC
  • Part-time applicants must be able to work at least 21 hours per week (equivalent of three days per week).

Benefits: For full-time employees, The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills. Available benefits may differ for part-time employees.

Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Temporary Staff Attorney”. Please state salary requirements in cover letter. If part-time, please include your scheduling availability and preferred work schedule (minimum 21 hours per week).

 The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve. The Family Center is covered under FMLA.

For All Career Opportunities

Please email resume with cover letter to: JOBS@THEFAMILYCENTER.ORG. Please put "Job Title" in subject line of email. RESUMES WITHOUT COVER LETTERS THAT INCLUDE SALARY REQUIREMENT WILL NOT BE CONSIDERED.


The Family Center is an Equal Opportunity Employer. The Family Center is covered under The Family and Medical Leave Act.