Career Opportunities

The Family Center has extensive experience in developing programs for families affected by cancer, HIV/AIDS and other serious illnesses. The agency has been a pioneer in the research and design of services addressing permanency planning and disclosure.

We provide a rewarding work environment for our talented and dedicated staff. In addition, TFC employees receive the following benefits:

• Health and Dental Benefits

• 403(B) Retirement Plan

• Four Weeks’ Annual Leave

• Tuition Reimbursement Program

• Long Term Disability Plan

• Flexible Spending Account

• TransitChek Program

Join our team that works to strengthen vulnerable New Yorkers and their families!
Join our team that works to strengthen vulnerable New Yorkers and their families!

BEHAVIORAL HEALTH INTAKE SPECIALIST

 

The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. The Family Center’s service array includes Outpatient Mental Health and Substance Abuse Treatment, Legal Services, as well as a wide range of supportive services to assist clients with meeting their treatment and life goals. The agency serves over 1,500 adults and children/youth annually. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Intake Specialist conducts phone and in-person intakes for adults and children seeking treatment for a wide range of emotional and behavioral health conditions and is a part of the agency’s Behavioral Health Department. They report to Deputy Executive Director for Behavioral Health Services.

RESPONSIBILITIES

  • Manage intake phone line, providing information to potential clients and referring providers about TFC services and eligibility requirements, and conducting phone screening.
  • Enter intake data into electronic health record ensuring accuracy and completeness of record at time of enrollment.
  • Screen for potential crises and initiate crisis intervention protocol as needed, such as to address suicidality or child abuse or neglect.
  • Ensure that all callers get timely and accurate information, including efficient connection to TFC services and/or referrals to more appropriate providers.
  • Meet with treatment team to discuss new cases, presenting issues, and other considerations that will impact initial case assignment and approach.
  • Track all phone and in-person encounters using electronic case record and other tools.
  • Work as part of a multidisciplinary team which includes therapists, psychiatrist, nurse, substance abuse counselors, case managers and peers.
  • Collaborate with team to triage new cases, presenting issues, and other factors impacting initial case assignment
  • Integrate trauma-informed care at multiple stages and ensure a warm hand off between intake and clinicians
  • Develop intake protocols, screens, script, data collection, and workflow, for new community clinic in detail
  • Some weekend and/or evening hours required.
  • Any special projects and/or other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree required, Master Degree in Social Work or related field preferred
  • Detail orientation and excellent organizational and documentation skills.
  • Ability to work as part of a clinical team.
  • Proficient computer skills including use of Google suite and Electronic Health Records
  • Understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Ability to provide professional, confidential services to individuals and families and function in a high-paced, trauma-informed environment.
  • Excellent interpersonal and engagement skills.
  • Ability to understand and communicate eligibility criteria and priorities which may change over time and to manage complex assessment protocols to meet various mandates.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Behavioral Health Intake Specialist” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Child and Family Activity Specialist - Full Time Temp Position 

The Activity Specialist will plan and organize a series of in-person and remote activities for children, adults and families, primarily serving our programs for Kinship Caregivers.  They will work closely with the program supervisor and staff to identify appropriate activities, and make all arrangements with consideration to evolving safety guidelines related to Covid. They will report to the Caregiver Program Supervisor. Note that this is a temporary position, through August 31, 2021.

Responsibilities:

  • Within the first 2 weeks of employment, develop a proposal for approximately 20 in-person events for children, families and parents/caregivers, including budget and staffing needs for each event.
  • Plan and organize all logistics for events on final approve calendar, including managing shopping, shipping or delivery of supplies to families (for remote events), making arrangements for food, transportation and ticketing.
  • Create Covid safety guidelines for in-person events and ensure that all staff and clients have resources needed to understand and follow guidelines.
  • Develop flyers, emails and internal recruitment materials
  • Manage registration, client reminders and any needed consents or instructions for all activities
  • Lead most or all events, with support from other staff, consultants or volunteers as needed.
  • Responsible for ensuring safety and appropriateness of all activities and events for target population
  • Responsible for communicating expectations and enforcing rules for all child and adult participants, as well as staff and volunteers.
  • Work with Development and Communications team to publicize activities through TFC social media platforms.

Requirements

  • Demonstrated ability to engage children and teens in group activities
  • Familiarity with recreational and youth development facilities and resources in NYC
  • Minimum HS Diploma or GED
  • Responsible and detail oriented
  • Strong computer skills including Google Suite and Microsoft Office
  • Available to work a Tuesday-Saturday schedule with flexibility for some evening hours.
  • Bilingual Spanish preferred but not required

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Child and Family Activity Specialist, Caregiver Program” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA

Family Coordinator, Caregiver Program

The Family Center is a not-for-profit organization providing social and legal services to keep families stronger, longer. The Family Center has been the pioneer in the design and research of care coordination, supportive counseling, permanency planning and advocacy services that address the myriad of issues that challenge families headed by families impacted by illness, crisis and loss. Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Coordinator will provide support, psychoeducation, case management and advocacy to vulnerable families, primarily kinship caregivers and adoptive parents. Based in TFC’s Brooklyn office, The Family Coordinator will conduct home visits and other field work in alignment with contract requirements and client needs. The Family Coordinator reports to the Caregiver Program Supervisor.

RESPONSIBILITIES

  • Provide home and community-based assessment, crisis intervention, care management, parenting coaching and support to vulnerable families, throughout New York City.
  • Conduct thorough assessments using a variety of locally-developed and standardized tools and develop meaningful service plan goals.
  • Facilitate internal and external referrals for a range of services to meet critical individual and family needs and expand access to community-based enrichment and social support.
  • Accompany clients to fair hearings, case conferences and other appointments.
  • Maintain a caseload of 16-20 families.
  • Facilitate peer support groups, family activities and parenting training.
  • Conduct outreach to promote TFC’s services among providers and community members.
  • Deliver and document services, including evidence-based interventions, with fidelity to program and agency protocol.
  • Document all work with clients in electronic health record system.
  • Manage extensive field schedule and use remote access tools to coordinate and communicate with supervisor and peers remotely.
  • Manage varied assessment and reporting protocols across caseload based on program enrollment.
  • Any special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work or related field, or at least 4 years relevant work experience
  • Family Peer Advocate Certification, a plus
  • Familiarity with benefits and resources available to low-income families.
  • Experience facilitating groups and/or parenting training
  • Bilingual Spanish preferred

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Family Coordinator, Caregiver Program” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Family Coordinator, Staten Island Specialist

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Caregiver Program provides city-wide care management, parenting support, advocacy, recreational opportunities and peer support to diverse kinship and adoptive families. The Family Coordinator reports to the Caregiver Program Supervisor.

RESPONSIBILITIES 

  • Provide home and community-based assessment, crisis intervention, care management and support to vulnerable families, with a caseload based primarily in Staten Island.
  • Conduct thorough assessments using a variety of locally-developed and standardized tools and develop meaningful service plan goals.
  • Facilitate internal and external referrals for a range of services to meet critical individual and family needs and expand access to community-based enrichment and social support.
  • Accompany clients to fair hearings, case conferences and other appointments.
  • Facilitate peer support groups, family activities and parenting training.
  • Maintain a caseload of 16-20 families, about 60% in Staten Island.
  • Conduct outreach to promote TFC’s services among providers and community members in high-need communities of Staten Island.
  • Deliver and document services, including evidence-based interventions, with fidelity to program and agency protocol.
  • Document all work with clients in electronic health record system.
  • Manage extensive field schedule and use remote access tools to coordinate and communicate with supervisor and peers remotely.
  • Manage varied assessment and reporting protocols across caseload based on program enrollment.
  • Any other special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Social Work or related field
  • Personal and/or professional experience with kinship and post-adoptive families
  • Familiarity with benefits and resources available to low-income families in Staten Island.
  • Experience facilitating groups and/or delivering training
  • Bilingual Spanish a plus
  • Family Peer Advocate Certification a plus

Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org.

Please put the words "Family Coordinator, Staten Island Specialist” in the subject line of the

e-mail.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

HIV PEER OUTREACH SPECIALIST

The HIV Peer Outreach Specialist is responsible for developing and implementing outreach strategies aimed at HIV+ individuals and HIV-affected families across New York City.  They will represent the agency in various coalitions and networks, initiate and plan partnership meetings, and conduct outreach presentations and activities aimed at both consumers and providers. They will also provide support to The Positive Life Workshop, a peer-led HIV self-management workshop, assisting as needed with intake and enrollment, facilitation and client follow-up activities. They report to the HIV Treatment Education Manager.

RESPONSIBILITIES

  • Working with supervisor, develop and implement outreach strategies aimed at identifying and recruiting people living with HIV in need of TFC services.
  • Collaborate with Legal and Contracted Services managers to identify outreach priorities and strategies to meet contractual mandates.
  • Initiate and cultivate relationships with potential referring providers and partner organizations, including managing formal linkage agreements.
  • Conduct targeted outreach activities including presentations and tabling events, aimed at professionals and/or potential clients.
  • Conduct follow-up with potential clients engaged through outreach efforts.
  • Assist with planning, recruitment and hosting of outreach and in-reach events and workshops.
  • Facilitate Peer Engagement Groups as part of The Family Center's HIV self-management workshop, The Positive Life Workshop.
  • Document all outreach and engagement activities and client contact in TFC's EHR and using other tracking tools.
  • Represent the agency at various coalitions and/or community planning bodies.
  • Special projects and/or tasks as requested.

REQUIREMENTS

  • Living with HIV and willingness to self-disclose for peer outreach and engagement purposes.
  • Excellent engagement, oral and written communication skills.
  • Attention to detail and follow-up skills.
  • Excellent presentation skills
  • High energy and ability to multi-task
  • Strong computer skills, including Google Suite and Microsoft Office
  • Two years’ experience working in social services or public health fields.
  • HS Diploma or GED required
  • Training and Certification as a NYS HIV Peer Advocate a plus
  • Bilingual Spanish strongly preferred.

Please email resume, cover letter and one writing sample to tplw@thefamilycenter.org.

Put the words “HIV Peer Outreach Specialist” in the subject line of the email.

Please state salary requirements in the cover letter.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

LEGAL SERVICES COORDINATOR  (FULL-TIME. JD NOT REQUIRED)

Since 1994, The Family Center has provided legal, social, and mental health services to New Yorkers facing the intertwined challenges of poverty and severe illness. Founded during the height of NYC’s HIV epidemic to provide multidisciplinary support to HIV-affected families, TFC now serves many vulnerable populations including those coping with cancer and other life-threatening illnesses, life-limiting disabilities, trauma, and parental absence.

TFC is seeking a Legal Services Coordinator to join its Legal Wellness Institute, a team of dedicated attorneys and advocates providing holistic, community-based legal services to low-income New Yorkers affected by serious illness and disability.

Our legal services promote health and stability for medically fragile New Yorkers, and encompass four practice areas: (1) Housing Law; (2) Family Law; (3) Public Benefits and Health Care Access; and (4) Lifetime Planning. LWI’s unique model is designed to meet the needs of our specific client population. In keeping with our commitment to holistic representation, all LWI staff work on cases in all of our practice areas. And for clients unable to travel to our office, we bring the law office to the client: meeting in clients’ homes, hospitals, hospices, and other sites throughout NYC. 

All LWI team members receive extensive orientation, ongoing training, and many opportunities for professional growth and development. Legal Service Coordinators manage individual work and caseloads, but function as part of a collaborative, close-knit team and receive significant mentorship and guidance. Our work is complex and challenging, but TFC is committed to supporting staff in doing this work well and encourages work-life balance and self-care.

   

Duties and Responsibilities

  • Advocate for clients on issues relating to public benefits and other matters, including representation in administrative hearings, with attorney supervision
  • Provide benefits counseling to HIV+ New Yorkers about the impact of earned income on benefits
  • Assist LWI attorneys in providing legal services to clients in all five boroughs, including home and hospital visits, accompanying clients to administrative agencies, research and document preparation, and court filings
  • Assist with new client intake, data entry, and reporting
  • Create and lead community presentations and legal clinics on various topics at locations throughout NYC
  • Assist with training of legal interns and volunteers
  • Other duties, projects, and tasks as required

 

Requirements

  • Fluency in Spanish, required
  • College graduate
  • Strong interpersonal skills
  • Demonstrated commitment to working with marginalized communities
  • Excellent writing, speaking, and organizational skills 
  • Ability to work both independently and collaboratively in a team setting
  • Willingness to travel throughout NYC to meet with and advocate for clients and give presentations
  • Experience working with individuals affected by mental and/or physical illness preferred but not required
  • Experience or studies in family law, public benefits, housing or elder law preferred but not required
  • Must be available for in-person work in NYC

 

Benefits: The Family Center offers a competitive benefits package, including medical and dental insurance, 403(b) plan, and generous leave policies. After one year, staff is eligible for 403(b) employer contributions, tuition assistance, and long-term disability insurance. Salaries are competitive in the legal services market and commensurate with experience and skills.

 

Application Instructions: Please email a resume, cover letter and one writing sample to jobs@thefamilycenter.org with the subject line “Legal Services Coordinator”. Please state salary requirements in cover letter.

 

The Family Center is an Equal Opportunity Employer committed to inclusive hiring and strives to ensure that our staff reflects the diversity of the communities we serve. 

The Family Center is covered under FMLA.

MEDICAL DIRECTOR

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

TFC’s Certified Community Behavioral Health Clinic (CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The CCBHC program serves 300 adults and 50 children/youth annually. The Medical Director provides oversight and coordination of behavioral health, primary care and substance use services for the CCBHC program.  The Medical Director is a part-time position and reports to the Executive Director.

Requirements:

  • Intervenes as needed, clinically with clients in situations such as: Crisis, crisis intervention, risk, and special needs.
  • Meets monthly with each treatment and recovery team to review high risk clients
  • Ensure care meets all Trauma Informed Best Practice criteria
  • Reviews client records for quality of treatment documentation and planning.
  • Coordinates with other team members to monitor and ensure compliance with State licensing and regulatory standards.
  • Provides and facilitates quality assessment and improvement training, and staff development.
  • Participates in quality assurance and utilization review.
  • Provides appropriate training for project staff
  • Any other special projects and/or other duties as assigned.

Qualifications:

  • Education: M.D. or D.O. and Board Certification by ABPN in Adult, Child and Adolescent Psychiatry required
  • Licensure: Current, valid, unrestricted New York medical license required
  • Relevant Work Experience: 5 years of clinical practice is required, preferable in managed care and/or substance use disorder treatment

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Medical Director” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

Per Diem Social Worker\Counselor

 The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Per-Diem social worker/counselor provides on going mental health services and monitoring for a caseload of 12-14 clients. The hours would be primarily after 3:30pm to 7pm, with some flexibility to specific days during the week.  S/he will report to the Director of Treatment Services.

RESPONSIBILITIES:

  • Provide agency-based therapeutic counseling for children, adolescents and adults in an outpatient OMH funded mental health clinic.
  • Provide thorough assessments and develop quarterly service plans for individuals and families.
  • Responsible for all documentation and communication with families and clients.
  • Assist clients in obtaining additional medical services, as needed.
  • Work as part of a multidisciplinary team which includes other social workers and family coordinators, psychiatrists and ancillary agencies to provide services to families and clients affected by mental illness such as NYS Department of Education, ACS , as needed.
  • Develop and facilitate groups designed to meet the needs of families and clients affected by mental illness.
  • Monitor client’s treatment and comply with all required documentation in a timely manner.
  • Ensure continuity of services for clients and families; collaborate with other social service agencies to provide wraparound services for clients and their families.
  • Present to community groups about clinical issues which arise when working with families with chronic/terminal illness and with families headed by grandparent caregivers.
  • Maintain appropriate documentation of work.
  • Special projects as requested.

 

QUALIFICATIONS

  • Licensed MSW, LMSW, LCSW, LMHC or LMFT by the state of New York.
  • Master Degree in Social Work or related field (Psychology, counseling, mental health)
  • Fluency in Spanish is a plus.
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Ability to work as part of a clinical team.
  • Proficient computer skills( ability to utilize Microsoft word, excel and PowerPoint), familiar with electronic documentation programs (Net smart, Evolv)
  • Thorough understanding of DSM-V mental health diagnoses and treatment approaches for adults and children.
  • Familiar with Evidence Based practice model of treatment ( MI, CBT, CRAFT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.
  • Any other special projects and/or other duties as assigned.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “Per –Diem Social Worker / Counselor” in subject line.

The Family Center is an Equal Opportunity Employer .

The Family Center is covered under FMLA.

 

Psychiatrist (specialty with children & youth) (part-time) - Article 31 Licensed Mental Health Clinic

The Family Center has extensive experience in developing programs for vulnerable youth and their families. We operate an Article 31 Licensed Mental Health Clinic for children, adolescents and their family members in central Brooklyn in the Bedford Stuyvesant community. Licensed by the NYS Office of Mental Health, the mental health clinic serves 250 families per year. We are looking for a part-time Psychiatrist with a specialty in working with children and youth. The Psychiatrist reports to the Clinic Director. Responsibilities include but are not limited to the following:

RESPONSIBILITIES:

  • Conducting comprehensive psychiatric and medical reviews for child, adolescents and adult family members with a diagnosis and clinical formation within a licensed mental health clinic serving up to 250 children, adolescents and their family members in Central Brooklyn (Bedford Stuyvesant).
  • Review and sign off on person-centered treatment plans created by clinicians.
  • Prescribe medication and provide medication education and management.
  • Provide psychotherapy services.
  • Participate in interdisciplinary treatment planning meetings.
  • Ensure the timely completion of all required clinical documentation using an electronic health record.

KNOWLEDGE AND SKILLS:

  • Licensed New York State Physician and certified by the American Board of Psychiatry and Neurology
  • Experience in working with children and adolescents with mental illness
  • Strong leadership, excellent organizational and communication skills
  • Ability to work on a strong team of professionals in a culturally diverse environment
  • Ability to multitask and to work and function under pressure
  • Experience using evidence based models preferred

MINIMUM QUALIFICATIONS:

  • Possession of a license to practice medicine in New York State
  • Certified in child and adolescent psychiatry
  • Must be an enrolled Medicare provider and obtain and provide to The Family Center a National Provider Identifier (NPI) number issued by the National Plan and Provider Enumeration System (NPPES)
  • Must be able to bill Medicare, Medicaid and 3rd Party insurances
  • Computer literate; able to utilize an electronic health record system to document all work
  • Spanish speaker highly preferred

Please email a resume, cover letter with salary requirements to jobs@thefamilycenter.org. Please put the words “Psychiatrist" in the subject line of the e-mail.

The Family Center is an Equal Opportunity Employer. 

The Family Center is covered under FMLA.

STAFF TRAINER, CENTER OF EXPERTISE ON HIV AND HCV

The Staff Trainer supports all aspects of The Family Center's AIDS Institute-funded training series focused on HIV in Older Adults, HCV Mono-infection and HCV/HIV Coinfections. As the NYS Centers of Expertise on HIV in Older Adults and on HCV and HIV/HCV Coinfection, The Family Center delivers remote and in-person training and technical assistance aimed at non-clinical staff of medical and social service support systems across New York State. The Staff Trainer is responsible for overseeing registration and delivering training, and also contributes to the development of new training materials and marketing materials and activities. They report to the Training Program Manager.

RESPONSIBILITIES

  • Contribute to development of content for new training topics, including core content, interactive exercises, and companion materials.
  • Deliver remote and in-person training to diverse professional audiences.
  • Deliver customized technical assistance for specific agencies, care systems or municipalities, as requested by funder.
  • Conduct program marketing and recruitment activities to ensure that TFC meets enrollment goals.
  • Oversee training registration and training reminders to support matriculation.
  • Document work in internal and funder-required tracking systems.
  • Deliver trainings for internal staff training, including but not limited to topics related to HIV and HCV.
  • Some travel within NYS, including overnight travel, to deliver training and TA when in-person training resumes.
  • Special projects as requested.

QUALIFICATIONS

  • At least 3 years’ experience delivering training to adult learners.
  • Familiarity with content areas of HIV in Older Adults, HCV and HCV/HIV Co-infection.
  • Excellent public speaking and presentation skills.
  • Facility with webinar platforms, presentation software and registration management systems.
  • Degree in Public Health, Health Education or related field preferred, but not required.

Please email resume, cover letter and one writing sample to jobs@thefamilycenter.org.

Put the words “Staff Trainer, Centers of Expertise on HIV and HCV” in the subject line of the email. Please state salary requirements in cover letter.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

TFC-CCBHC CASE MANAGER

The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually.  The CCBHC Case Manager assists in the full implementation of the program with a special focus on resolving barriers to engagement in services, ensuring linkage to medical care and assistance managing chronic health conditions, and facilitating integration of care for those individuals and families working with multiple service systems. The Care Manager works closely with all members of the CCBHC team and maintains a caseload of 30-35 individuals and families. This is a full-time position.  S/he reports to the Nurse Care Coordinator.

RESPONSIBILITIES:

  • Conduct comprehensive assessment of client’s individual and family case management needs.
  • Provide advocacy, translation, psychoeducation, escort and linkage to care for all the services that will help clients increase personal and family stability and achieve recovery goals.
  • Use MI, SBIRT and brief counseling to address barriers to achievement of recovery and case management goals.
  • Ensure coordination between CCBHC behavioral health providers and other internal and external providers serving each client.
  • Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
  • Ensure that clients engage in primary care services including accompanying them to medical appointments, fitness activities, and nutritional education programs
  • Promote client coping skills
  • Conduct home/community visits to follow up on clients lost to follow up and to assess suitability of home for delivery of supportive interventions.
  • Collaborate with all members of treatment and recovery team to maximize integration of care across all systems and programs.
  • Facilitate group interventions.
  • Document all interactions with and on behalf of clients in the case record.
  • Develop mastery of Evidence Based models employed in the CCBHC.
  • Any other special projects and/or other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Social Work or related field.
  • Minimum 2 years of experience providing services to vulnerable adults and children.
  • Excellent writing skills and attention to detail and follow-up.
  • Bilingual (Spanish /English) preferred.

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “TFC-CCBHC Case Manager” in subject line.

 

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

TFC-CCBHC CREDENTIALED ALCOHOL AND SUBSTANCE ABUSE COUNSELOR (CASAC)

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually.  The CCBHC CASAC provides evidence based treatment to assist adult and youth clients in meeting their life goals. The CASAC works closely with all members of the CCBHC team and maintains a caseload of 25-30 individuals and families. This is a full-time position.  S/he reports to the Behavioral Health Supervisor - CCBHC.

RESPONSIBILITIES

  • Provide evidence based therapeutic interventions for adults and children.
  • Provide Crisis Behavioral Health services, including 24-hour emergency crisis intervention services, crisis stabilization, and mobile crisis response on rotating schedule.
  • Ensure care meets all Trauma Informed Best Practice criteria.
  • Employ all evidence based treatment models with fidelity to developer protocols.
  • Screen, Assess, Diagnose clients as foundation for person-centered treatment planning.
  • Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own clinical work and actively engage with clinical supervisor to address areas in need of improvement.
  • Timely completion of all documentation required for service billing.
  • Consistent follow up with all clients, and as appropriate families, to promote engagement and retention in services and to ensure all barriers to service access and use are addressed.
  • Assist clients in obtaining additional services as needed, including through the other components of TFC-CCBHC.
  • Work collaboratively with other agency and outside providers to ensure seamless integration of services particularly for those with acute and complex needs.
  • Participate in treatment and recovery team meetings to address needs of high-risk clients.
  • Any special projects as requested.

QUALIFICATIONS

  • HS Diploma required. Associate Degree or College Credits Preferred.
  • Credentialed Alcohol and Substance Abuse Counselor by the state of New York required.
  • Minimum 4 years counseling service experience with CCBHC population or equivalent
  • Excellent writing skills, ability to submit documentation on a set timeline.
  • Demonstrated success working on an integrated care team.
  • Familiar with Evidence Based Models of treatment (MI, CBT, DBT)
  • Ability to provide professional, confidential services to families and function in a high paced environment.
  • Bilingual fluency a plus (Spanish, Creole)

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “TFC-CCBHC Credentialed Alcohol and Substance Abuse Counselor (CASAC)” in subject line.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.


TFC-CCBHC PEER SPECIALIST

 The Family Center (TFC) is a not-for-profit organization providing social and legal services to families affected by life threatening parental illness, absence and loss.  TFC has been the pioneer in the design and research of health care coordination and education, permanency planning and advocacy services that address the myriad of issues that challenge families.  Please visit our website at www.thefamilycenter.org to learn more about our services.

The Family Center Certified Community Behavioral Health Clinic (TFC-CCBHC) provides crisis Mental Health Services, Screening/Assessment/Diagnosis, including risk assessment, Person-Centered Treatment Planning, Outpatient Mental Health and Substance Abuse Treatment, Primary care coordination/screening and monitoring of key health indicators and health risk services, Psychiatric Rehabilitation Services, Case Management, and Social, Peer and Community Recovery Support.  The TFC-CCBHC program serves 300 adults and 50 children/youth annually. The Peer Specialist supports adults and children with SMI/SED/SUD/COD with the goal of reducing barriers to treatment, connecting clients to treatment, and keeping women engaged in all needed services. S/he reports to the Peer Specialist Supervisor.

 

RESPONSIBILITIES:

  • Engage and motivate CCBHC clients across different addiction and mental health treatment modalities (outpatient, inpatient, residential, detoxification, methadone maintenance) who may be at-risk for dropping out of services
  • Serve as client’s personal guide and mentor by removing barriers and obstacles to recovery
  • Member of 24 hour Crisis team assisting with crisis intervention, crisis stabilization and mobile emergency response on rotating schedule.
  • Ensure all care meets all Trauma Informed Best Practice criteria
  • Participate in reflective supervision of all cases, demonstrating progressive ability to critically assess own work and actively engage with supervisor to address areas in need of improvement
  • Provide peer coaching to assist individuals transition from professionally-assisted recovery initiation to personally-directed, community-supported recovery maintenance
  • Utilize Motivational Interviewing (MI) techniques to help clients develop a person-centered Wellness Recovery Action Plan describing specific goals and objectives for sustaining recovery​
  • Facilitate psycho-educational and support groups
  • Escort clients to appointments and peer support groups and provide encouragement for opportunities in community-based activities that support recovery
  • Maintain contact by phone and/or e-mail with recovering person after they leave treatment to ensure their ongoing success, provide re-engagement support, and collect follow-up data
  • Conduct HIV and Hepatitis C Rapid Testing, following agency protocol
  • Participate in treatment and recovery team meetings to address needs of high-risk clients.
  • Any other special projects and/or other duties as assigned.

 

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent along with two years of social service experience with individuals with substance use and/or mental health disorders
  • Certified in one of following: Recovery Peer Advocate (CRPA), Family Peer Advocate, Youth Peer Advocate, Mental Health Peer Advocate
  • HIV or Hepatitis C testing experience, a plus
  • Spanish bilingual preferred
  • Excellent time management and phone and face-to-face engagement skills
  • Flexibility to travel to multiple treatment settings across different levels of care
  • Computer proficiency

Please email resume with cover letter that includes salary requirements to jobs@thefamilycenter.org and put “TFC-CCBHC Peer Specialist” in subject line.

 The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

TRAINING PROGRAM MANAGER, CENTERS OF EXPERTISE ON HIV AND HCV

The Training Program Manager oversees The Family Center's AIDS Institute-funded training series focused on HIV in Older Adults, HCV Mono-infection and HCV/HIV Coinfections. As the NYS Centers of Expertise on HIV in Older Adults and on HCV and HIV/HCV Coinfection, The Family Center delivers remote and in-person training and technical assistance aimed at non-clinical staff of medical and social service support systems across New York State. The Training Program Manager is responsible for developing new training content, delivering training, supervising staff and consultant trainers and overseeing all reporting to the funder. They report to the Deputy Executive Director for Contracted Services and Special Projects.

RESPONSIBILITIES

  • In consultation with the funder, identify training needs of workforce across New York State and set training calendar.
  • Develop content for new training topics, including writing content, creating or overseeing creation of all training materials, interactive exercises, handouts and evaluation materials.
  • Develop content for customized technical assistance engagements for specific agencies, care systems or municipalities, as requested by funder.
  • Oversee training program marketing and recruitment activities to ensure that TFC meets enrollment goals.
  • Deliver trainings in both in-person and webinar formats.
  • Supervise Staff Trainer and Consultants
  • Ensure all required tracking of training registration, completion and evaluation is completed accurately and in a timely manner.
  • Develop and submit all required funder reports.
  • Develop and deliver trainings for internal staff training, including but not limited to topics related to HIV and HCV.
  • Some travel within NYS, including overnight travel, to deliver training and TA when in-person training resumes.
  • Special projects as requested.

QUALIFICATIONS

  • At least 5 years’ experience developing and delivering training to adult learners.
  • Expertise in content areas of HIV in Older Adults, HCV and HCV/HIV Co-infection.
  • Facility with webinar platforms, presentation software and registration management systems.
  • Degree in Public Health, Health Education or related field preferred, but not required.

Please email resume, cover letter and one writing sample to jobs@thefamilycenter.org.

Put the words “Training Program Manager, Centers of Expertise on HIV and HCV” in the subject line of the email. Please include salary requirements in cover letter.

The Family Center is an Equal Opportunity Employer.

The Family Center is covered under FMLA.

For All Career Opportunities

Please email resume with cover letter to: JOBS@THEFAMILYCENTER.ORG. Please put "Job Title" in subject line of email. RESUMES WITHOUT COVER LETTERS THAT INCLUDE SALARY REQUIREMENT WILL NOT BE CONSIDERED.


The Family Center is an Equal Opportunity Employer. The Family Center is covered under The Family and Medical Leave Act.